Supported Living Services in Wales

AB41 – Policy Management Policy and Procedure

WAB03 – Business Expenses Policy and Procedure

WAB07 – Computer, Email and Internet Usage Policy and Procedure

WAB08 – Financial Administration Policy and Procedure

WAB15 – Tender Information Policy and Procedure

WAB16 – Register of Other Interests Policy and Procedure

WAB17 – Individual Administration File Policy and Procedure

WAB19 – Record Keeping Policy and Procedure

WAB22 – Root Cause Analysis Policy and Procedure

WAB25 – Vehicle Insurance Policy and Procedure

WAC04 – Communication Policy and Procedure

WAC07 – Emergency Communication Policy and Procedure

WAC10 – Monitoring of Business Communications Policy and Procedure

WAC14 – Monitoring of Business Performance Policy and Procedure

WAC16 – Registration Authority Notification Policy and Procedure

WAC19 – Mobile Phone and Portable Device Use Policy and Procedure

WAC24 – Media Handling Policy and Procedure

WAF06 – Purchasing Policy and Procedure

WAF07 – Individual’s Finances Policy and Procedure

WAF08 – Receipt of Delivered Goods Policy and Procedure

WAR01 – Safeguarding Children and Child Protection Policy and Procedure

WAR04 – Missing Individual Policy and Procedure

WAR05 – Photographs Policy and Procedure

WAR06 – Refusal to Hold Records Policy and Procedure

WAR11 – Individual Contract

WAR12 – Individual Guide

WAR21 – Statement of Purpose Policy and Procedure

WAR26 – Volunteers Policy and Procedure

WAR27 – Witnessing of Documents Policy and Procedure

WAR32 – Pets Policy and Procedure

CM06 – Ordering and Receipt of Medication Policy and Procedure

CM07 – Storage of Medication Policy and Procedure

CM08 – Safe Disposal of Medication Policy and Procedure

CM09 – Controlled Drugs Policy and Procedure

CM11 – Administration of Medicines Policy and Procedure

CM13 – Homely Remedies and Self Care Policy and Procedure

CM16 – Auditing and Monitoring of Medication Policy and Procedure

CM20 – Medication Away from Home Policy and Procedure

CM45 – Storage of Medication Policy and Procedure

CM46 – Safe Disposal of Medication Policy and Procedure

GDPR01 – Overarching UK GDPR Policy and Procedure

GDPR02 – Appointing a Data Protection Officer Policy and Procedure

GDPR03 – Data Security and Data Retention Policy and Procedure

GDPR05 – Subject Access Requests Policy and Procedure

GDPR06 – Breach Notification Policy and Procedure

GDPR07 – Data Protection Impact Assessment (DPIA) Policy and Procedure

GDPR08 – Website Privacy and Cookies Policy and Procedure

GDPR09 – External and Employee Privacy Policy and Procedure

GDPR10 – Consent Authorisation Policy and Procedure

GDPR15 – Legitimate Interests Assessment Policy and Procedure

GDPRF02 – Appointment of a Data Protection Officer

GDPRF03 – Template Subject Access Request Letter

GDPRF04 – Cookies Example Policy Statement

GDPRF05 – Template Privacy Policy – Employees

GDPRF06 – Template Privacy Policy – External

GDPRF07 – Breach Notification Process Map

GDPRF08 – Website Privacy Statement

GDPRF09 – Consent Authorisation Form – Person with Capacity

GDPRF10 – Consent Authorisation Form – Person Lacking Capacity

GDPRF11 – Subject Access Request

MIWC01 – Mock Inspection Toolkit – Introduction

MIWC05 – Mock Inspection: Care and Support

MIWC06 – Mock Inspection: Leadership and Management

PJ46 – Job Description Guidance

WAB18 – Anti-Bribery Policy and Procedure

WPE01 – Harassment Policy and Procedure

WPE03 – Equality and Diversity Policy and Procedure

WPE05 – Anti-Bullying Policy and Procedure

WPE07 – Modern Slavery and Human Trafficking Policy and Procedure

WPA02 – Annual Holiday Policy and Procedure

WPA07 – Sickness Absence Policy and Procedure

WPA08 – Statutory Time Off Policy and Procedure

WPC23 – Parental Bereavement Leave Policy and Procedure

WPM18 – Relationships at Work Policy and Procedure

WPR27 – Standards of Conduct, Performance and Ethics Policy and Procedure

WPC01 – Agency Staff Policy and Procedure

WPC02 – Casual (“Bank”) Workers Policy and Procedure

WPC06 – Appearance Policy and Procedure

WPC08 – Staff Handbook

WPC10 – Notice Periods Policy and Procedure

WPC11 – Part-Time Employees Policy and Procedure

WPC12 – Staff Loans and Advances Policy and Procedure

WPC13 – Staff Contracts Policy and Procedure

WPC16 – Self Employment and Zero Hours Contracts Policy and Procedure

WPC19 – Home Working Policy and Procedure

WPM02 – Staff Mental Health and Monitoring Stress in the Workplace Policy and Procedure

WPM11 – Raising Concerns, Freedom to Speak Up and Whistleblowing Policy and Procedure

WPM13 – Working Time Regulations Policy and Procedure

WPM14 – Staff Rota Policy and Procedure

WPM15 – Smoking at Work Policy and Procedure

WPM17 – On-Call Policy and Procedure

WPP01 – Absenteeism Policy and Procedure

WPP03 – Discipline Policy and Procedure

WPP04 – Grievances Policy and Procedure

WPP06 – Obtaining Medical Reports Policy and Procedure

WPP07 – Capability Policy and Procedure

WPP09 – Supervision Policy and Procedure

WPR17 – Manager’s Development Appraisal Policy and Procedure

WPR01 – Development Appraisal Policy and Procedure

WPR04 – DBS/Disclosure Policy and Procedure

WPR18 – Employment of Young Persons Policy and Procedure

WPR20 – Apprenticeship Agreement Policy and Procedure

WPR22 – Director or Trustee’s Development Appraisal Policy and Procedure

WPR23 – References Policy and Procedure

WPR24 – Induction and Onboarding Policy and Procedure

WPR26 – Recruitment Policy and Procedure

REGC12 – Complaints, Suggestions and Compliments Policy and Procedure

REGC13 – Lone Working Policy and Procedure

REGC14 – Recruitment Policy and Procedure

REGC24 – Quality and Quality Assurance Policy and Procedure

REGS11 – Safeguarding Adults Policy and Procedure

REGS13 – Lone Working Policy and Procedure

REGS14 – Recruitment Policy and Procedure

REGS15 – Mental Capacity Act (MCA) 2005 Policy and Procedure

REGS16 – Deprivation of Liberty in Community Settings Policy and Procedure

REGS17 – Good Governance Policy and Procedure

REGS23 – Access to People’s Homes Policy and Procedure

WAB02 – Business Continuity Policy and Procedure

WAR44 – Closure of Service Policy and Procedure

WCC07 – Clinical Waste Disposal Policy and Procedure

WCC18 – Infection Control Policy and Procedure

WHS13 – Pandemic Policy and Procedure

WHS17 – Acute Respiratory Infections (ARI) (COVID-19) Policy and Procedure

WHS22 – Personal Protective Equipment (PPE) Policy and Procedure

WCC114 – Oxygen Saturation Monitoring Policy and Procedure

WCC116 – Blood Pressure Monitoring Policy and Procedure

WCC118 – Pulse Rate Monitoring Policy and Procedure

WCC120 – Level of Consciousness Policy and Procedure

WCP27 – Resuscitation Policy and Procedure

WCR66 – Individual Domestic Violence and Abuse Policy and Procedure

WCR70 – Advance Care Planning Policy and Procedure

WPM24 – Death in Service Policy and Procedure

WAR02 – HMO Regulations Policy and Procedure

WCC02 – Safe Management of Blood and Body Fluid Spillages Policy and Procedure

WCC49 – Sharps and Needlestick Policy and Procedure

WHS01 – Accident and Incident Reporting Policy and Procedure

WHS02 – Environmental Policy and Procedure

WHS03 – Flooding Policy and Procedure

WHS04 – Hazard Reporting Policy and Procedure

WHS05 – Health and Safety Training Policy and Procedure

WHS06 – Serious Incident Notification Policy and Procedure

WHS07 – Workplace Environment Policy and Procedure

WCP04 – Individual Fire Evacuation Policy and Procedure

WHR02 – Health and Safety Policy and Procedure

WHR03 – Risk Assessment Policy and Procedure

WQQ17 – Management and Prevention of Violence at Work Policy and Procedure

WMB05 – Security Policy and Procedure

WMB06 – Visiting Contractors Policy and Procedure

WME08 – Safe Use of Hoists Policy and Procedure

WMR06 – Electrical Safety Policy and Procedure

WMR10 – Fire Safety Policy and Procedure

WME09 – Asbestos Policy and Procedure

WAR30 – Hate Crime Policy and Procedure

WCR01 – Access to NHS Services Policy and Procedure

WCR02 – Advocacy Policy and Procedure

WCR03 – Safeguarding Policy and Procedure

WCR05 – Choice of Carer Gender Policy and Procedure

WCR07 – Data Protection and Confidentiality Policy and Procedure

WCR12 – Mental Health Act 1983 and Regulations 2008 Policy and Procedure

WCR17 – Restrictive Practices Including Restraint and Physical Interventions Policy and Procedure

WCR19 – Positive Risk Taking Policy and Procedure

WCR21 – Dignity, Respect and Choice Policy and Procedure

WAR42 – No Reply Policy and Procedure

WCC100 – Dysphagia (Swallowing Difficulty) and Risk of Choking Policy and Procedure

WCC107 – Management of Medical Devices Policy and Procedure

WCC108 – Catheter Care Policy and Procedure

WCC109 – Supporting Independence with Holidays Policy and Procedure

WCC11 – Diabetes Policy and Procedure

WCC110 – Clinical Procedures Policy and Procedure

WCC130 – Co-Production Policy and Procedure

WCC17 – GP and Visiting Professionals Policy and Procedure

WCC177 – Staff Vaccination and Immunisation Policy and Procedure

WCP35 – Smoking Policy and Procedure

WCA18 – Admission and Discharge Policy and Procedure

WCP31 – Advance Decision Policy and Procedure

WCD501 – Care Review and Evaluation Record

WCD502 – Daily Progress and Evaluation Record

WCD503 – Enquiry Form

WCD504 – Equipment Register

WCD505 – Family and Advocate Communication Record

WCD506 – Personal History

WCD507 – Personal Plan Confirmation Form

WCD510 – Personal Plan Cover Sheet

WCD511 – Visit Summaries

WCD512 – Visiting Professional Record

WCG501 – Personal Planning Quick Document Finder

WCP20 – Person-Centred Care and Support Planning Policy and Procedure

WCP21 – Continuity of Care and Support Policy and Procedure

WCP22 – Cooperating with Other Providers Policy and Procedure

WKC11 – Food Allergens Policy and Procedure

WKH03 – Cross-Contamination Between Care and Catering Policy and Procedure

WKH08 – Food Hygiene Policy and Procedure

WSC03 – Dilution of Chemicals Policy and Procedure

WQA01 – Administration Management Policy and Procedure

WQC07 – Key Worker Policy and Procedure

WQC16 – Care Communication and Information Policy and Procedure

WQC21 – Spot Checks Policy and Procedure

WQA12 – Corporate Social Responsibility and Environmental Sustainability Policy and Procedure

WQC24 – Good Governance Policy and Procedure

WQQ16 – Quality Review Policy and Procedure

WQQ19 – Auditing Policy and Procedure

WQK02 – Catering Management Policy and Procedure

WQQ03 – Complaints, Suggestions and Compliments Policy and Procedure

WQQ08 – Management Meetings Policy and Procedure

WQQ10 – Quality and Quality Assurance Policy and Procedure

WQQ11 – Quality Meetings Policy and Procedure

WQQ101 – Subject Access Requests Audit

WQQ102 – First Aid Box Audit

WQQ103 – Safety Alerts Audit

WQQ104 – Clinical Waste Audit

WQQ42 – Slips, Trips and Falls Audit – Individuals

WQQ53 – Infection Control Audit

WQQ65 – Pressure Prevention Audit

WQQ72 – Personal Planning Audit

WQQ94 – Clear Desk Audit

WQQ96 – Moving and Handling Equipment Audit

WRI12 – Leadership and Management Policy and Procedure

WRI13 – Inspection Framework Policy and Procedure

WSQ02 – Overarching Surveys Policy and Procedure

WSQ07 – Individual Survey

WSQ08 – Friends, Relatives and Advocates Survey

WSQ09 – Staff Survey

WSQ10 – External Professionals Survey