Policies and Procedures for Supported Living

CQC Registration Support

Supports your CQC Registration under The Care Act 2014 and The Health and Social Care Act 2008 (Regulated Activities) (Amendment) Regulations 2014
Ongoing support, guidance and updates
Policies & Toolkits created by the UK’s leading knowledge experts, combined with up to 8,500 personalised pieces of information about your organisation.
All of your policies are kept up to date and accessible 24/7 online and through your mobile app by all of your staff.

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The first requirement of all care providers is to register with the Care Quality Commission. It is a criminal offence to operate an unregistered care service. This may be a significant challenge for a would-be start-up service, as navigating the CQC registration requirements is often a daunting task.

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Dashboard
Navigate your policies, procedures, compliance tools and more. Everything you need for compliance is located on your dashboard.
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System Details
Customising your system is quick and easy, just fill out your System Details section, and we’ll customise the policies for you!
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Search Function
It’s easy to find the policy you’re looking for using our Find a Document Box
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Policy Centre
Our Policy Centre houses all of your policies and procedures. Health and Safety, Human Resources, Quality Assurance, Care Management, Quality Assurance and more, you’ll find everything you need here.
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Custom Upload
Our Custom Upload tool allows you to add your own documents to your system. This gives you the convenience of storing all your compliance documents in one place that your staff can access from any computer with internet access.
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Manage Staff
You can grant access to your system to as many staff as you like, then manage their status, and view when they last logged in and what they are looking at. A great way to ensure your staff are staying up to date on compliance.
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Access Right
Grant permission for a user to access documentation or restrict access to content for certain members of staff.
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Ongoing Support and Guidance for CQC Registration

Simple to use
online interface for all registration activity
Includes
Service User Handbook, Statement of Purpose (SOP), Service User Guide and, service Contract
Easy upgrade path
from the Health and Safety Module to the Full Management System
Fully comprehensive approach
Up to 646 pages with 94+ easy to follow policies and procedures, available in Word and PDF
Upload your own documents
to supplement the system for an even more comprehensive and personalised adult social care compliance tool
Online customisation
lets you change any of the up to 130+ fields that are customised to your business
Weekly update email
System compliant or not, number of updated & unread documents, recent staff logins PLUS e-mail notifications for care system updates
All the forms required
for successful registration
Supports QA
Meets the CQC Definition of Quality Assurance for on-going compliance
Dedicated tool
for supporting your CQC Registration under The Health and Social Care Act 2008 (Regulated Activities) (Amendment) Regulations 2014
Human Resource
Lets you thoroughly prepare your care home for CQC inspections
Fully customised documents
As required by the CQC documents are specific to your organisation and not generic
Peace of mind
Know you are compliant and that we keep you up to date

Saves Time

How long would it take you to create and update 646 pages of registration guidance?

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Understanding Your CQC Registration Requirements

To assist new businesses with the CQC registration process, including those providing domiciliary or residential care services, QCS has created a CQC Registration Module that provides you with all the policies, procedures and guidance you need to successfully meet the essential requirements of both domiciliary care registration and residential care registration.

Successfully registering and running a care service requires thought about the policies and practices that are needed to achieve compliance. The CQC Registration Module includes policies and procedures which cover all compliance-related activities within your business. These cover the following categories: Administration; CQC Compliance; Care Management; Health and Safety; Human Resources; Catering; Maintenance; and Quality Assurance.

Together these policies form the basis of how your organisation is run, enabling you to confidently complete your residential or domiciliary care registration with the Care Quality Commision.

‘Without QCS we wouldn’t have been rated as an ‘outstanding’ service’

Rupert Stocks – Registered Manager , Guyatt House

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“Highly impressed when they saw the level and detail of the policies and procedures

Shoreline Nursing Home

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“We can now look more at how we develop the service towards individual needs”

Keynsham Mencap Family Home

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“QCS was looking for the input to ensure it remains a leading solution for achieving CQC compliance and inspection.”

Sheila Scott, National Care Association Chief Executive

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View All Case Studies

Very Good
Very good service with great communication. The staff our friendly and always willing to help. Highly recommend Mike
Kate was very helpful
Kate was very helpful. This is the service you need when it comes to subscribing new system for your company. I subscribed with other system but not really good as no support on how to use it. Once the agreement done, you can get through to them. I will recommend QCS to other business owners that I know. Thank you! Cross Marites
New Member.
New Member. Receiving excellent support from all the team, holding my had through each stage. Cathy