Policies and Procedures for Supported Living

Human Resources Management made simple

Compliant under The Care Act 2014 and The Health and Social Care Act 2008 (Regulated Activities) (Amendment) Regulations 2014
Policies & Toolkits created by the UK’s leading knowledge experts, combined with up to 8,500 personalised pieces of information about your organisation.
Save Time — How long would it take you to create and update up to 504 pages of guidance?
All of your policies are kept up to date and accessible 24/7 online and through your mobile app by all of your staff.

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Although it is key to any business, HR (Human Resources) in care companies is often one of those areas which gets overlooked and is often not given the attention it deserves. It is an important management function and many aspects of HR have legal obligations which need to be discharged at a managerial level.

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Dashboard
Navigate your policies, procedures, compliance tools and more. Everything you need for compliance is located on your dashboard.
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System Details
Customising your system is quick and easy, just fill out your System Details section, and we’ll customise the policies for you!
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Search Function
It’s easy to find the policy you’re looking for using our Find a Document Box
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Policy Centre
Our Policy Centre houses all of your policies and procedures. Health and Safety, Human Resources, Quality Assurance, Care Management, Quality Assurance and more, you’ll find everything you need here.
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Custom Upload
Our Custom Upload tool allows you to add your own documents to your system. This gives you the convenience of storing all your compliance documents in one place that your staff can access from any computer with internet access.
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Manage Staff
You can grant access to your system to as many staff as you like, then manage their status, and view when they last logged in and what they are looking at. A great way to ensure your staff are staying up to date on compliance.
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Access Right
Grant permission for a user to access documentation or restrict access to content for certain members of staff.
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Ongoing Support and Guidance for HR

Simple to use
online interface for all HR activity
All policies required
to manage your staff in line with HR requirements
Easy upgrade path
from the HR Module to the Full Management System
Fully comprehensive approach
Up to 406 pages with 104+ easy to follow HR policies and procedures, available in Word and PDF
Upload your own documents
to supplement the system for an even more comprehensive and personalised adult social care compliance tool
Online customisation
lets you change any of the up to 130+ fields that are customised to your business
Weekly update email
System compliant or not, number of updated & unread documents, recent staff logins PLUS e-mail notifications for care system updates
Includes
Job Descriptions & Staff Handbook
Supports QA
Meets the CQC Definition of Quality Assurance for on-going compliance
Provides compliance
for HR under The Health and Social Care Act 2008
Fully customised documents
As required by the CQC documents are specific to your organisation and not generic
Peace of mind
Know you are compliant and that we keep you up to date

Saves Time

How long would it take you to create and update 406 pages of HR guidance?

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HR Management in Social Care

The success of any business is dependent upon its employees; this is even more so in a sensitive sector like health and social care , so recruiting the right staff and then managing employee relationships, is a key factor in achieving long term success. It will be difficult to positively answer many of the CQC Key Questions (The Mum Test) and KLOEs without the right staff to support you.

The QCS Human Resources Module is highly valued by our clients. It is a comprehensive resource for recruiting, managing and retaining your employees including policies and procedures that cover: Absence, Holidays and Sickness, Contracts of Employment, Equality and Disability, Job Descriptions, Performance and Discipline, Recruitment, Induction and Training.

‘Without QCS we wouldn’t have been rated as an ‘outstanding’ service’

Rupert Stocks – Registered Manager , Guyatt House

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“Highly impressed when they saw the level and detail of the policies and procedures

Shoreline Nursing Home

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“We can now look more at how we develop the service towards individual needs”

Keynsham Mencap Family Home

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“QCS was looking for the input to ensure it remains a leading solution for achieving CQC compliance and inspection.”

Sheila Scott, National Care Association Chief Executive

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View All Case Studies

Tina went above and beyond what I would…
Tina went above and beyond what I would expect and has truly helped me through the whole system and getting everything ready for my inspection. I am very thankful for the help and support I have had since joining this system. Natalie
New Member.
New Member. Receiving excellent support from all the team, holding my had through each stage. Cathy
Kate was very helpful
Kate was very helpful. This is the service you need when it comes to subscribing new system for your company. I subscribed with other system but not really good as no support on how to use it. Once the agreement done, you can get through to them. I will recommend QCS to other business owners that I know. Thank you! Cross Marites