Policies and Procedures for Supported Living

Safeguarding Policies & Toolkits

Simple to use online interface for all safeguarding procedures
Fully comprehensive approach – Over 60 easy to follow policies and procedures, available in Word and PDF
Online customisation lets you change fields that can be customised to your care service
All of your policies are kept up to date and accessible 24/7 online and through your mobile app by all of your staff.

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Safeguarding adults should be at the heart of provision of domiciliary and residential care. There have been many enquiries in recent years where systems have been found not to be in place to ensure vulnerable people in care are protected from harm. The law and national policy around safeguarding can be complex, and is constantly subject to change. The Care Act 2014 will introduce new safeguarding measures. These are all reasons why it is essential for care homes and domiciliary care providers to understand procedures and have policies in place to ensure service users are protected and supported.

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Dashboard
Navigate your policies, procedures, compliance tools and more. Everything you need for compliance is located on your dashboard.
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System Details
Customising your system is quick and easy, just fill out your System Details section, and we’ll customise the policies for you!
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Search Function
It’s easy to find the policy you’re looking for using our Find a Document Box
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Policy Centre
Our Policy Centre houses all of your policies and procedures. Health and Safety, Human Resources, Quality Assurance, Care Management, Quality Assurance and more, you’ll find everything you need here.
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Custom Upload
Our Custom Upload tool allows you to add your own documents to your system. This gives you the convenience of storing all your compliance documents in one place that your staff can access from any computer with internet access.
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Manage Staff
You can grant access to your system to as many staff as you like, then manage their status, and view when they last logged in and what they are looking at. A great way to ensure your staff are staying up to date on compliance.
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Ongoing Support and Guidance for Safeguarding Adults

Simple to use
online interface for all safeguarding procedures
All policies required
to recruit and manage your staff in line with Safeguarding policies and procedures
Fully comprehensive approach
Over 60 easy to follow policies and procedures, available in Word and PDF
Assessments and action plans
covering reporting, investigating and care planning to ensure adults are protected
Upload your own documents
to supplement the system for an even more comprehensive and personalised adult social care compliance tool
Online customisation
lets you change any of the up to 130+ fields that are customised to your business
Weekly update email
System compliant or not, number of updated & unread documents, recent staff logins PLUS e-mail notifications for care system updates
Supports QA
Meets the CQC Definition of Quality Assurance for on-going compliance
Provides compliance
In accordance with current Safeguarding policies, and mental health and other legislation that protects vulnerable adults.
Fully customised documents
As required by the CQC, documents are specific to your organisation and not generic

Saves Time

How long would it take you to create and update safeguarding guidance?

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Safeguarding Policies & Toolkits

The QCS Safeguarding module is continually revised so that it is up to date in terms of current best practice. This enables you to:

Ensure systems are in place for the correct reporting of suspicions of abuse or harm to service users.
Have a management system in place to ensure proper investigation of abuse, and a care plan process that puts in place measures to protect the person from any further harm.
Inform staff regarding laws and policies that can be used to protect and support service users, and the staff who care for them.
Manage risk in a way that balances service users’ rights and your duty of care.

‘Without QCS we wouldn’t have been rated as an ‘outstanding’ service’

Rupert Stocks – Registered Manager , Guyatt House

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“Highly impressed when they saw the level and detail of the policies and procedures

Shoreline Nursing Home

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“We can now look more at how we develop the service towards individual needs”

Keynsham Mencap Family Home

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“QCS was looking for the input to ensure it remains a leading solution for achieving CQC compliance and inspection.”

Sheila Scott, National Care Association Chief Executive

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View All Case Studies

Thank you Kate
Thank you Kate. Just had training on the system, Kate has talked through everything and made sure I've understood all the stages. Vicky
Thank you Kate
Thank you Kate. Just had training on the system, Kate has talked through everything and made sure I've understood all the stages. Vicky
Staff have a good knowledge of the…
Staff have a good knowledge of the system and are happy to spend time with you to get it right Chrsitine