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Testing the Boundaries
January 17, 2014
Abolition of GP Practice boundaries At a presentation of the new GP contract for 2014/2015, it was announced that practice boundaries would be abolished in October 2014 to offer improved…
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Will Sharing Information Improve Patient Care?
January 9, 2014
What’s new? The way in which we collect patient information has moved on from paper records to a new era that some are finding hard to come to terms with,…
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How Long Must We Wait to See a GP?
January 3, 2014
What’s the problem? Now all the Christmas festivities are over there’s the ever familiar rush to book appointments with a GP or Nurse! However, the Royal College of General Practitioners…
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Handling Complaints
December 23, 2013
What is a complaint? For most of us working as care providers the word ‘complaint’ fills us with trepidation and we often feel defensive when someone lets us know they…
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Chaperones, a Breach of Privacy?
December 18, 2013
Why should we have Chaperones? Theoretically a chaperones principal purpose is to protect, reassure and support the patient. In truth though the usual purpose is to protect the clinician against…
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Are You Prepared For A Disaster?
December 13, 2013
What disaster? After enduring three power cuts at home in the last week, each lasting about an hour, my thoughts turned to our practice Business Continuity procedures and ensuring they…
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