Dental Archives | QCS


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Do you have an effective customer care strategy?

March 1, 2016
The introduction of the Friends and Family Test (FFT) for dental patients brings you a range of valuable information about how your patients perceive your practice, the question you now…
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Working with Extended Duties for Dental Nurses

January 19, 2016
For many years dental nurses with an ambition to play an extended role in patient care, have enrolled onto courses to develop their knowledge and skills so that they can…
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Keep Consent Requirements in Focus

November 18, 2015
Although urban myths around dentists over powering their patients to deliver unwelcome and painful procedures are firmly embedded in the public psyche, they are of course far removed from the…
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Fulfilling Continuous Professional Development

November 4, 2015
Continuous Development of Learning The dental profession is not alone in prescribing the ongoing professional development activities of its members. Historically, attending courses and obtaining the certificates was an acceptable way…
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Exposure to Radiation – Is your dental practice safe?

October 28, 2015
The majority of dental care procedures are assessed as presenting very little risk to patients’ well-being. In respect of the use of diagnostic radiographs there is a low, but known…
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360 Degree Appraisals

October 20, 2015
Opening up a new range of possibilities Many practice managers say that appraising their team is the task they feel least capable to perform competently, nevertheless they recognise that effective…
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