Glenys Bridges – QCS Expert Dental Contributor Archives | QCS

Archive

Filter Posts:

Do you have an effective customer care strategy?

March 1, 2016
The introduction of the Friends and Family Test (FFT) for dental patients brings you a range of valuable information about how your patients perceive your practice, the question you now…
Read more

Working with Extended Duties for Dental Nurses

January 19, 2016
For many years dental nurses with an ambition to play an extended role in patient care, have enrolled onto courses to develop their knowledge and skills so that they can…
Read more

Person Centred Care

December 1, 2015
CQC Regulation (9) is concerned about the Patient-Centred nature of care provision. Whilst it’s difficult to argue that dental treatment could be anything but entirely person-centred as every clinical prescription…
Read more

The Practice Christmas Party – Eat, Drink and Be Merry?

November 24, 2015
Now is the season to be merry, the Christmas party is a great way to boost morale by rewarding staff and giving everyone a chance to bond, but when things…
Read more

Keep Consent Requirements in Focus

November 18, 2015
Although urban myths around dentists over powering their patients to deliver unwelcome and painful procedures are firmly embedded in the public psyche, they are of course far removed from the…
Read more

Are Your Staff Meetings in a Rut?

November 11, 2015
Do you see a worthwhile return on the time invested in your team meetings? Nowadays regulatory requirements mean that team meetings are an essential feature of dental team life. So…
Read more

Fulfilling Continuous Professional Development

November 4, 2015
Continuous Development of Learning The dental profession is not alone in prescribing the ongoing professional development activities of its members. Historically, attending courses and obtaining the certificates was an acceptable way…
Read more

Exposure to Radiation – Is your dental practice safe?

October 28, 2015
The majority of dental care procedures are assessed as presenting very little risk to patients’ well-being. In respect of the use of diagnostic radiographs there is a low, but known…
Read more