Expert Insights
Latest news stories and opinions about the Dental, GP and Care Industries. For your ease of use, we have established categories under which you can source the relevant articles and news items.
Glenys Bridges – QCS Expert Dental Contributor
Do you have an effective customer care strategy?
Glenys BridgesThe introduction of the Friends and Family Test (FFT) for dental patients brings you a range of valuable information about...
Working with Extended Duties for Dental Nurses
Glenys BridgesFor many years dental nurses with an ambition to play an extended role in patient care, have enrolled onto courses...
Person Centred Care
Glenys BridgesCQC Regulation (9) is concerned about the Patient-Centred nature of care provision. Whilst it’s difficult to argue that dental treatment...
The Practice Christmas Party – Eat, Drink and Be Merry?
Glenys BridgesNow is the season to be merry, the Christmas party is a great way to boost morale by rewarding staff...
Keep Consent Requirements in Focus
Glenys BridgesAlthough urban myths around dentists over powering their patients to deliver unwelcome and painful procedures are firmly embedded in the...
Are Your Staff Meetings in a Rut?
Glenys BridgesDo you see a worthwhile return on the time invested in your team meetings? Nowadays regulatory requirements mean that team...
Fulfilling Continuous Professional Development
Glenys BridgesContinuous Development of Learning The dental profession is not alone in prescribing the ongoing professional development activities of its members....
Exposure to Radiation – Is your dental practice safe?
Glenys BridgesThe majority of dental care procedures are assessed as presenting very little risk to patients’ well-being. In respect of the...
360 Degree Appraisals
Glenys BridgesOpening up a new range of possibilities Many practice managers say that appraising their team is the task they feel least...
Organisation of your Dental Policies and Procedures
Glenys BridgesYour practice polices are working documents and should be organised so that they can influence the running of the practice.I...
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