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Don’t bury your head in the sand – CQC

February 4, 2016
As expected, only a small number of practices which have been inspected have had a ‘Requires Improvement’ or ‘Inadequate’ rating. Whilst some of the reasons for these ratings may be…
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Can you have your say? – Freedom of speech

January 28, 2016
Freedom of speech We all know about the recent junior doctors’ protests and I’m not going to discuss it in this blog, but it has highlighted the issue about speaking…
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Help the Homeless – Outstanding Care

October 25, 2015
An Outstanding Service The healthcare of vulnerable people is one of the CQC’s areas of concerns. A survey by Homeless Link survey showed 90% of homeless people are registered with…
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CQC Inspections & How to Achieve Outstanding

October 16, 2015
Communication – On the day of the inspection At a conference last week I was fortunate to listen to a presentation from a couple of CQC inspectors who had come…
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Are CQC Inspections Getting Tougher?

September 28, 2015
Almost a third of recent inspections ‘Requires improvement’ I’ve been looking at some recent CQC reports and it seems that the CQC inspection teams aren’t pulling any punches when it…
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GPs – How can you reduce complaints?

September 14, 2015
In one of my blogs back in June I discussed practices submitting their annual complaints data return for complaints received in the previous year. We’re now already halfway through this…
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Primary Care Scrutiny under the Five Year Forward View – Part 3: Funding & Commissioning

September 5, 2015
The House of Commons health committee recently launched an inquiry into primary care which includes scrutiny of GP pay and workload. The inquiry, which launched at the end of July,…
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Sunshine Rule – Anything to declare?

August 24, 2015
The Health Secretary, Jeremy Hunt, has today announced that all NHS organisations will have to declare all gifts and hospitality staff receive from drug companies or face unlimited prosecution, and…
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