Archive

Your practice polices are working documents and should be organised so that they can influence the running of the practice. I am frequently asked, “What’s the best way to organise…

It is increasingly clear that quality management is at its best when the whole team is engaged and understands how their individual role contributes to the overall quality of patient…

If following the introduction of the Friends and Family Test in April 2015, your practice is one of the many who have been delighted to find how highly their patients…

Since the first reports from CQC inspectors presented an overview of the dental profession compliance, themed areas of good practice have been recognised as being in need of improvement. One…

Dentists buying a new practice are full of ideas and are excited by the prospect of making their new acquisition an example of dental excellence. In most cases the production…

The extended range of permitted duties for dental nurses provides exciting opportunities as well as challenges for practices and individuals.  Some well lead practices have embraced these opportunities and have…

It’s now official, healthcare services are consumer-led in terms of demand for the ‘service’ element.  I’m a stakeholder in the provision of dental services on several angles: I’m a practitioner,…

For anyone unaware, more than 100 family dentists have signed a letter to the Telegraph which accuses Ministers of hiding the “rotten truth” about the “compromised and mismanaged” system of…