Talk To Tracy

Tracy will try and answer as many of your General Practice questions and possible, giving priority to frequently asked questions and those regarding current events and trends.

Tracy has worked in general practice management for over 13 years with a passion for turning around vulnerable or struggling practices and making a difference to patients. Tracy has been a Care Quality Commission (CQC) Practice Manager Specialist Adviser since 2014 along with being a peer appraiser, national trainer, dementia friend champion and a trustee board member with her local Healthwatch.

Tracy also worked nationally for 18 months as the General Practice Development and Primary Care Network (PCN) Lead supporting practices, PCNs and federations.

Tracy is a chartered fellow with the Chartered Management Institute (CMI) and a fellow with the Institute of Leadership and Management (ILM) holding postgraduate qualifications in strategic leadership.







Latest Questions

Extra annual leave or unpaid leave if staff go abroad and must self isolate afterwards?

If staff go abroad and must self isolate afterwards, should that be extra annual leave or unpaid leave?

 

This is based on the current government guidelines that may change over time and you do have some options here for you. Initially, it is worth exploring if they can...

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Where can I get a homeworking policy from?

Where can I get a homeworking policy from?

 

We have a home working policy along with all other Human Resources policies you need. For home working, you must ensure that a DSE assessment is completed and you agree...

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Are there some changes to the vacs and imms this year?

I have read there are some changes to the vacs and imms this year, what are the main changes?

Vaccinations and immunisations are now an essential service rather than an additional service, with all practices expected to offer all routine, pre- and post-exposure vaccinations, and NHS travel vaccinations to...

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What can we do if a member of staff feels unable to come to work yet we cannot furlough them?

Hi Tracy, we have a member of staff who is shielding, which is due to end on 30 June. We have been told we cannot furlough our staff, so what can we do if a member of staff feels unable to come to work? Thanks

You will not be alone in this scenario. The Government are due to send out further letters to each shielding group by 30 June providing further advice. If this suggests...

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I am aware that the CQC is carrying out ESF for all GP practices. What do I need to do?

I am aware that the CQC is carrying out ESF for all GP practices. What do I need to do?

Hi, During the COVID-19 pandemic the CQC have made the decision to stop undertaking planned inspections. This is to reduce the burden on providers and to help limit the spread of...

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