Talk To Tracy

Tracy will try and answer as many of your General Practice questions and possible, giving priority to frequently asked questions and those regarding current events and trends.

Tracy has worked in general practice management for over 13 years with a passion for turning around vulnerable or struggling practices and making a difference to patients. Tracy has been a Care Quality Commission (CQC) Practice Manager Specialist Adviser since 2014 along with being a peer appraiser, national trainer, dementia friend champion and a trustee board member with her local Healthwatch.

Tracy also worked nationally for 18 months as the General Practice Development and Primary Care Network (PCN) Lead supporting practices, PCNs and federations.

Tracy is a chartered fellow with the Chartered Management Institute (CMI) and a fellow with the Institute of Leadership and Management (ILM) holding postgraduate qualifications in strategic leadership.







Latest Questions

What emergency drugs should I have available?

What emergency drugs should I have available?

This is covered in the CQC Mythbuster number 4. Practices should consider where a patient presenting with an emergency condition would be managed. They should make sure this place would be...

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How can we become an RCGP veteran-friendly accredited GP practice?

How can we become an RCGP veteran-friendly accredited GP practice?

Military veterans come under the vulnerable patient group and may be entitled to priority treatment for conditions related to military service. Becoming a veteran friendly accredited practice is a simple...

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Oversea visitors to England, are they eligible for vaccine in the UK?

A lady is visiting her family from Italy and will be here for up to three months. They are insisting on receiving the vaccine; are they eligible? If so, how does she get the vaccine?

GP Practices need to register the patient even for a short period of time so she can have the vaccine. Overseas visitors to England, including anyone living in the UK without...

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Do I have to have my portable electrical appliances tested every year?

Do I have to have my portable electrical appliances tested every year?

Practices must maintain electrical equipment if it can cause danger. The law does not say how this must be done or how often. You should decide what level of maintenance...

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Do we still need a chaperone for online and video consultations?

Do we still need a chaperone for online and video consultations?

An online, video or telephone consultation does not negate the need to offer a chaperone – CQC Mythbuster 15 The COVID-19 pandemic has accelerated the use of online and video consultations...

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Where should Resuscitation drugs be kept?

Where should Resuscitation drugs be kept?

 

Resuscitation drugs should be readily accessible in an emergency and not locked away – CQC Mythbuster 9 Practices should consider where a patient presenting with an emergency condition would be managed....

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Is there a test proof for flying to a different country?

Is there a test proof for flying to a different country?

If I understand your question correctly, I believe you are asking if proof of the Covid vaccination can be used to fly overseas. The government are still in discussions about what...

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How often should autoclaves be serviced?

How often should autoclaves be serviced?

Autoclaves must be serviced every 12-14 months, ensuring that you follow the manufacturer’s instructions and keep all paperwork for 2 years. See Dental mythbuster 12: Validation of decontamination equipment for...

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How often should Infection, Prevention and Control audits be completed?

How often should Infection, Prevention and Control audits be completed?

It is an essential CQC requirement that IPC audits are completed at least every 6 months (sooner if needed). The mythbuster Dental mythbuster 17: Audit and improvement in primary dental...

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Where can I find out what the CQC advise on certain things such as DBS checks?

Where can I find out what the CQC advise on certain things such as DBS checks?

 

You can find the relevant resources here: Nigel's surgery: Tips and MythBusters for GP practices is available on the CQC website https://www.cqc.org.uk/guidance-providers/gps/nigels-surgery-tips-mythbusters-gp-practices Nigel's surgery: Tips and MythBusters for Dental practices is available...

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