AI is starting to appear across social care, from documentation support to insight and decision‑making tools.
For care teams, the real question isn’t whether AI will be used, but how it can be used safely, responsibly, and in a way that supports (not replaces) professional judgement.
That’s why QCS hosted this webinar focused on practical, human‑centered use of AI in social care.
What this webinar is about
This session is designed for carers, nurses, registered managers, and care leaders who want to understand how AI can support everyday care, while staying safe, compliant, and inspection‑ready.
We’ll explore how organisations are moving beyond experimentation to using AI in a way that:
- Keeps people who draw on care at the centre
- Maintains clinical oversight and accountability
- Supports staff rather than adding risk or workload
In this session, we’ll cover:
- How AI is already being used in care settings, and what that means for frontline teams
- What CQC, MODS, and DCB0160 now expect when AI is used in care settings
- Where organisations can be exposed to risk through unapproved or “shadow” AI tools
- The safety guardrails AI must meet to stand up to regulatory and inspection scrutiny
- How teams keep humans firmly in control, while still benefiting from efficiency and insight
Plus: live demo of Lyra Multi
See how Lyra Multi, QCS’s integrated multi‑AI tool, is designed specifically for social care, supporting teams with:
- Built‑in clinical safety guardrails
- Human‑in‑the‑loop decision‑making
- Secure, responsible use of AI that aligns with care values
This is a practical session for anyone involved in care delivery who wants to understand how AI can be used safely, ethically, and responsibly, without losing human touch.