Ask the Care Specialists

Welcome to our 'Ask the Care Specialists', your one-stop portal for social care-related questions. Our team of specialists will try to answer as many of your Social Care questions as possible.

What should I do or say to a visiting professional who turns up to my care home and is either unvaccinated or refusing to guarantee vaccination?

What should I do or say to a visiting professional who turns up to my care home and is either unvaccinated or refusing to guarantee vaccination?

The short answer is that, unless it is an emergency, visiting professionals must either provide evidence of vaccination or a medical exemption to the Registered Manager before they are allowed entry to the care home. If they refuse to do either, they should not be allowed access as to do so would be a breach of the Regulations.

If the customer is having persistent issues with a particular organisation then I would suggest that they specifically speak with this organisation, set out the care home’s position and the Regulations and confirm that no visiting professionals will be given access unless and until they have confirmed their vaccination or exemption status.

The offence is committed by the care home (and Registered Manager) if they allow someone access without having proof of vaccination or exemption so it is imperative that all individuals who this applies to are checked and refused entry if they do not comply. I appreciate practically this can cause some difficulty but the alternative may be significant fines and/or potential professional discipline issues.

Chris King

Employment Law Specialist

Chris is one of our Employment Law Specialists from Napthens Solicitors. Read more


What would you like to ask our Specialists?

Have you got a social care question that you just can't find the answer to? Our team of sector specialists are here to provide you with easy-to-understand top tips on a wide range of topics, from dementia, mental health to employment law or every day operational queries to help you deliver outstanding care.

Our specialists will try to answer as many of your questions as possible, giving priority to frequently asked questions and questions regarding current events and trends. To learn more about the team visit: https://www.qcs.co.uk/team/

Please note that our specialists cannot offer answers to matters requiring legal advice. If your matter concerns a specific service provider, please contact the CQC. If your query relates to someone who is at risk of harm or in danger you must follow your local safeguarding procedures.







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