Ask the Care Specialists

Welcome to our 'Ask the Care Specialists', your one-stop portal for social care-related questions. Our team of specialists will try to answer as many of your Social Care questions as possible.

Have you got a social care question that you just can't find the answer to? Our team of sector specialists are here to provide you with easy-to-understand top tips on a wide range of topics, from dementia, mental health to employment law or every day operational queries to help you deliver outstanding care.

Our specialists will try to answer as many of your questions as possible, giving priority to frequently asked questions and questions regarding current events and trends. To learn more about the team visit: https://www.qcs.co.uk/team/

Please note that our specialists cannot offer answers to matters requiring legal advice. If your matter concerns a specific service provider, please contact the CQC. If your query relates to someone who is at risk of harm or in danger you must follow your local safeguarding procedures.







Latest Questions

What should I do if a service user’s mother said she gave him some sleeping tablets because he couldn’t sleep?

What should I do if a service user’s mother said she gave him some sleeping tablets because he couldn’t sleep?

We would need more details to provide a fuller answer. However, where you support a service user and have any concerns when visiting to provide a service, you should report...

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How can I help a service user who is constipated but refuses to take laxatives and eat the recommended diet?

How can I help a service user who is constipated but refuses to take laxatives and eat the recommended diet?

Use a Person-Centred Approach: Check in with the person Sometimes the service user may be refusing to take medicine or eat because they feel unwell: nauseated, bloated, in pain, uncomfortable etc....

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How can I access the outcome of recent inspections of a home where our relative is a long-term resident in England?

How can I access the outcome of recent inspections of a home where our relative is a long-term resident in England?

You can find the outcomes of inspections on the CQC website, please take a look https://www.cqc.org.uk/what-we-do/services-we-regulate/find-care-home

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Can the Nominated Individual take over when the Registered Manager of a care agency leaves?

Can the Nominated Individual take over when the Registered Manager of a care agency leaves?

Like most things, it all depends on additional detail. If a registered manager leaves then they need to cancel (deregister) their registration with CQC.   A new prospective manager will need to...

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What is the timescale for completing a care plan for a new resident?

What is the timescale for completing a care plan for a new resident?

Thank you for your question and you can find that we have answered this before here:   https://www.qcs.co.uk/ask-sheila/how-soon-should-a-care-plan-be-in-place/

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Do I have to complete a Level 5 Diploma in Leadership for Health and Social Care or will a university degree in leadership and business management be sufficient?

Do I have to complete a Level 5 Diploma in Leadership for Health and Social Care or will a university degree in leadership and business management be sufficient?

Is it acceptable to operate a care agency from home?

Is it acceptable to operate a care agency from home?

Thank you for your question. I am presuming you mean a Domiciliary Care Agency? I am also not clear who you have registered with if you have not registered your...

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Is it possible to become a registered manager in a care establishment if I have had a previous conviction?

Is it possible to become a registered manager in a care establishment if I have had a previous conviction?

Thank you for your question. This is not an easy question to answer, as it will depend on information you supply to CQC which demonstrates how you meet the regulations. CQC...

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Does a recruitment agency who supplies trained carers to care homes need to register with the CQC?

Does a recruitment agency who supplies trained carers to care homes need to register with the CQC?

In short, no. The CQC say – ‘You should not register if you provide carers in the role of an employment or introductory agency: To another organisation who will then...

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