Ask the Care Specialists

Welcome to our 'Ask the Care Specialists', your one-stop portal for social care-related questions. Our team of specialists will try to answer as many of your Social Care questions as possible.

Have you got a social care question that you just can't find the answer to? Our team of sector specialists are here to provide you with easy-to-understand top tips on a wide range of topics, from dementia, mental health to employment law or every day operational queries to help you deliver outstanding care.

Our specialists will try to answer as many of your questions as possible, giving priority to frequently asked questions and questions regarding current events and trends. To learn more about the team visit: https://www.qcs.co.uk/team/

Please note that our specialists cannot offer answers to matters requiring legal advice. If your matter concerns a specific service provider, please contact the CQC. If your query relates to someone who is at risk of harm or in danger you must follow your local safeguarding procedures.







Latest Questions

Is it necessary to have a separate controlled drugs cabinet in addition to a locked medication cabinet?

Is it necessary to have a separate controlled drugs cabinet in addition to a locked medication cabinet?

I understand you are a supported living or domiciliary care provider and as such controlled medication should be risk assessed taking into account whether the service user can administer this themselves or will need...

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At 65, am I too old to work as a carer in the UK?

At 65, am I too old to work as a carer in the UK?

This is straight forward legally but there are other factors that you may wish to consider. The law states clearly that you can usually work as long as you want as...

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If a woman does not want male carers, is this covered by the Act?

If a woman does not want male carers, is this covered by the Act?

I would have to say in my view CQC Regulation 10: Dignity and Respect sums up the answer to your question the most. In this is the reference to the Health...

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Can a care company stop providing care before a replacement care company is found?

Can a care company stop providing care before a replacement care company is found?

This is a difficult one to answer without additional information as there are so many variables that could be at play here and without knowing the background to the question...

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Can I request a copy of the Care Certificate from my existing employer before leaving to work elsewhere?

I have done the Care certificate with my previous employer and I am now leaving. Can I request a copy of the Care Certificate before I leave their employment to go somewhere else? I have got my Diploma in Health and Social Care so should I have done the Care Certificate?

The Care Certificate is not a licence to practise. Evidence of having met its standards might also be able to be used towards some regulated qualifications and apprenticeships in health...

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I’ve just been to an amber listed country for my hols. I am fully vaccinated, but now I need to take time off to take a COVID-19 travel test. Is this time classed as sick or unpaid leave?

I am returning to the UK after a holiday from a country that is on the amber list. I am fully vaccinated which makes me exempt from quarantine and self-isolation. My employer insists that I can return to work no sooner than after receiving a day 2 test result. Should that time be classed as sick leave or unpaid leave?

Thank you for your question. In the first instance please check your Annual Holiday Policy and Procedure as this should support you in this area. We have a policy in...

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Can my decision to refuse to allow my sister who lacks capacity to have the COVID-19 vaccine be overruled?

My sister is lacking metal capacity and is severely autistic. She currently lives in supported accommodation. I am being pressured for my sister to take the vaccine, but I chose not to allow my sister to have the COVID-19 vaccine due to her health history. Can they overrule my choice for her human rights? How will I contest this? She has an advocate and I am next of kin. I have had a discussion but the advocate isn’t forthcoming and I am happy to take legal action.

Many people who devote time and energy to the wellbeing of a close relative, such as you clearly do for your sister, might encounter this kind of issue, about a...

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Is there a list of registered carers that I can use to find someone to care for my mother?

I’m looking for a self-employed carer/PA to help my disabled mother. Is there a list of registered people?

The simple answer is no. A number of websites operate as introducers but as yet there is not a central registered list unlike companies providing personal care who are registered with...

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Does a care agency need to register with the CQC if it is only supplying staff to CQC registered organisations?

We are trying to use our rented apartment for supported living unregulated. We have turned the living room to an office fully furnished with office equipment with CCTV camera installed. The company will roll on as soon as we finished paying for the insurance. The rooms are ready for YP. Do you think the company can still function without CQC involvement?

From the information provided my first thought is if you have turned the front room in to a fully functioning office then where do the tenants go instead. It can be...

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What is the legal requirement for being able to administer medication in a residential or nursing home?

Can a registered nurse give medication in a residential home or just in a nursing home? What about a care home that is both residential and nursing? What are the legal requirements?

A Registered Nurse can give medication in a residential home as long as they have had the relevant medication training. However, they will not be able to carry out specific...

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