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Handling Complaints Well – Good for Business!
September 9, 2016
It is part of your responsibility as a dental professional to deal properly and professionally with complaints (GDC Standards). However, it is not just a professional obligation as well-handled complaints…
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What do Care Providers Need to Know About LPAs?
September 9, 2016
In many ways, you’ll be relieved to know, the answer’s pretty easy. You need to know what Lasting Powers of Attorny (LPAs) are designed to do; what powers are given…
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‘Deemed Consent’ and Organ Donation in Wales: Implications for Service Users
September 9, 2016
I’ve written before about the principle of ‘informed-consent’ which governs the provision of health and social care in the UK. Essentially, patients/service users must be informed about potential interventions or…
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Pregnancy/Maternity Discrimination and The Gender Pay Gap
September 9, 2016
I have written previously about the jointly published Department for Business, Innovation and Skills (BIS) and the Equality and Human Rights Commission’s (EHRC) pregnancy and maternity discrimination research findings. This…
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Blow your own Trumpet! – Celebrating & Advertising Success
September 9, 2016
I am very good at art, textiles and singing. I am also very good at writing. I felt awkward saying that. It is all true, but the culture we live…
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Roast Beef and Custard – Patient-Centred Care
September 9, 2016
An article published in Care Home Catering, reporting on the presentations given at their latest Forum event focussing on patient-centred care, makes entertaining reading – not least because the somewhat…
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What Is It Like to Be a Blood Donor with a Learning Disability?
September 9, 2016
I found out about giving blood because my cousin is a blood donation nurse. I asked her about it and she explained what she does and why giving blood is…
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Appetite for Life – Nutritional Needs
September 5, 2016
There’s been a lot of coverage in the news media this week about the merits of the Mediterranean diet, rich in fresh fish, vegetables, salad and olive oil and lower…
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