Expert Insights

Latest news stories and opinions about the Dental, GP and Care Industries. For your ease of use, we have established categories under which you can source the relevant articles and news items.

Latest Posts

23rd August 2013

Workplace Gossip

Rosie Robinson Domiciliary Care Specialist

My colleague recently asked me to deal with a post-resignation grievance that she had received from an employee who had...

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22nd August 2013

Letting Go

John Shapter Dental Specialist

Do you constantly check the diary for the type of work coming in through the day? Do you ask the receptionist...

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22nd August 2013

Health-Speak

John Shapter Dental Specialist

I once wrote a short book containing health advice aimed at the public.  My wife acted as proof reader and...

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21st August 2013

Families Valued

Ginny Tyler Learning Disabilities Specialist

This week (19th -25th August) is Learning Disability Week promoted by Mencap, raising awareness of the lives, experiences and successes...

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20th August 2013

Dreadful holiday – sick the whole time!

Quality Compliance Systems (QCS)

Employees who claim they were sick while on holiday may ask to take the holiday at another time. You will...

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16th August 2013

Dealing with Complaints

Rosie Robinson Domiciliary Care Specialist

In my experience, the best way to resolve a complaint is quickly. When one of my clients contacts me wanting to...

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16th August 2013

On Reflection

John Shapter Dental Specialist

There are so many pressures and stresses in General Practice life that the choice of subject for a writer is...

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16th August 2013

Access All Areas

John Shapter Dental Specialist

Some positions in life can seem more difficult depending on what angle we are viewing them from.  Our obligations concerning...

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15th August 2013

Inclusion – Political Voices

Ginny Tyler Learning Disabilities Specialist

This month, Ángela Covadonga Bachiller took up her new post as a town councillor in the Spanish city of Valladolid....

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14th August 2013

Equal Opportunities or Diversity?

Alex Page

These are terms on which even HR professionals can be unclear; indeed the latter has different definitions depending on the...

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