Expert Insights
Latest news stories and opinions about the Dental, GP and Care Industries. For your ease of use, we have established categories under which you can source the relevant articles and news items.
Latest Posts
Crossing the line
Quality Compliance Systems (QCS)Stop, look, listen. We know we can cross the railway line at these points; anywhere else and we could be...
Workplace Gossip
Rosie Robinson Domiciliary Care SpecialistMy colleague recently asked me to deal with a post-resignation grievance that she had received from an employee who had...
Letting Go
John Shapter Dental SpecialistDo you constantly check the diary for the type of work coming in through the day? Do you ask the receptionist...
Health-Speak
John Shapter Dental SpecialistI once wrote a short book containing health advice aimed at the public. My wife acted as proof reader and...
Families Valued
Ginny Tyler Learning Disabilities SpecialistThis week (19th -25th August) is Learning Disability Week promoted by Mencap, raising awareness of the lives, experiences and successes...
Dreadful holiday – sick the whole time!
Quality Compliance Systems (QCS)Employees who claim they were sick while on holiday may ask to take the holiday at another time. You will...
Dealing with Complaints
Rosie Robinson Domiciliary Care SpecialistIn my experience, the best way to resolve a complaint is quickly. When one of my clients contacts me wanting to...
On Reflection
John Shapter Dental SpecialistThere are so many pressures and stresses in General Practice life that the choice of subject for a writer is...
Access All Areas
John Shapter Dental SpecialistSome positions in life can seem more difficult depending on what angle we are viewing them from. Our obligations concerning...
Inclusion – Political Voices
Ginny Tyler Learning Disabilities SpecialistThis month, Ángela Covadonga Bachiller took up her new post as a town councillor in the Spanish city of Valladolid....
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