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Expert Insights

Discover the latest insights and updates from across the Adult Social Care sector. Our dedicated space brings you a curated selection of articles, news, and best practice guidance to keep you informed and connected. Explore our categories to easily find the content that matters to you.

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Coughs, sneezes and other nasties

March 29, 2016
How easy is it to involve service users in basic infection control? I’m on the train again, which seems to be a theme for writing these blog posts and today…
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Avoiding Overdue Patient Payments

March 29, 2016
The plain fact is that dental practices are businesses and like any business they stand or fall upon their ability to make a profit. Unlike other businesses there are huge…
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With Dignity

March 26, 2016
What is Dignity? The definition of dignity is ‘the quality or state of being worthy of esteem or respect.’ To me there are three powerful words in this definition –…
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Enhancing Unique Expertise – Support Staff Training in Wales

March 25, 2016
The theme of our most recent article and blogs has been the importance of including direct care and support staff in our strategies for meeting the expectations of the Social…
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Cutting Red Tape – Review of Adult Social Care

March 24, 2016
It is a pleasure to be writing my first blog on behalf of QCS.  I have spent the past 12+ years working for and with health and social care regulators…
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New principles of care

March 24, 2016
The National Care Standards in Scotland are a set of indicators for the quality of regulated care services. They were devised and published after extensive consultation with service users, carers,…
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‘Pulling a sickie’

March 23, 2016
In the recent case of Metroline West v Ajaj, the Employment Appeal Tribunal (EAT) has held that where an employee is ‘pulling a sickie’ and is acting dishonestly, it can…
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New Guidance on the Safe Use of Hand-held Dental X-ray Equipment

March 22, 2016
During February 2016 the GDC highlighted to the profession some new guidance on the safe use of hand-held dental x-ray equipment published by Public Health England’s Dental X-ray Protection Services…
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