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Shout about Service User Satisfaction
October 4, 2013
Yes, it’s that time of year again when I start to send out my Quality Audit forms to all my service users. For those of you who read my article…
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What do you mean by performance management?
October 3, 2013
Under-performers; 360o appraisal; or bonuses? In linking bonus to performance, recent research shows that fewer than half of all employers with bonus/commission/pay by results schemes assess whether the outcomes match…
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Deep End
October 3, 2013
Out of the 150 or so GP practices inspected by CQC so far, a number have failed to fully meet the standards inspected and have been issued with enforcement notices. …
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CE
October 3, 2013
The letters ` C E` mean different things to different people, Chief Executive (I wish), Church of England or the element Cerium. In healthcare, we should know the acronym as…
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Get a Job?
October 3, 2013
This week’s Conservative Party Conference focused some attention on ways to reduce the number of young people under 25 who were seen to be opting for a life on benefits.…
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Labour and Wiser?
September 27, 2013
The speech by Andy Burnham MP, Labour’s Shadow Health Secretary, speaking to the Labour Party Annual Conference in Brighton, was very telling. In a relatively short speech, he mentioned one…
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White or Right?
September 27, 2013
I thought I`d recap (pun intended) on the position regarding whitening. The actual legal position seems to have confused people for several years. Under the Cosmetic Products (Safety) (Amendment) Regulations…
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Planning responsibly for the Festive season
September 27, 2013
In my last couple of blogs I have discussed Winter Pressure Planning and recruitment. What interests me though is how Homecare Providers plan for the busy Christmas and New Year…
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