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Families Valued
August 21, 2013
This week (19th -25th August) is Learning Disability Week promoted by Mencap, raising awareness of the lives, experiences and successes of people all over the country with a learning disability.…
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Dreadful holiday – sick the whole time!
August 20, 2013
Employees who claim they were sick while on holiday may ask to take the holiday at another time. You will not necessarily have to allow it, but the rules are…
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Dealing with Complaints
August 16, 2013
In my experience, the best way to resolve a complaint is quickly. When one of my clients contacts me wanting to make a formal complaint, I respond directly to them,…
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On Reflection
August 16, 2013
There are so many pressures and stresses in General Practice life that the choice of subject for a writer is overwhelming. I asked a friend in general practice today what…
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Access All Areas
August 16, 2013
Some positions in life can seem more difficult depending on what angle we are viewing them from. Our obligations concerning disability access is one of those issues. On one hand,…
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Inclusion – Political Voices
August 15, 2013
This month, Ángela Covadonga Bachiller took up her new post as a town councillor in the Spanish city of Valladolid. She states in a press release that she wants to…
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Equal Opportunities or Diversity?
August 14, 2013
These are terms on which even HR professionals can be unclear; indeed the latter has different definitions depending on the source chosen. If you look at the Chartered Institute of…
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CQC: To rate or not to rate?
August 9, 2013
The newly appointed CQC Chief Inspector of Adult Social Care, Andrea Sutcliffe, will make developing a ratings system for homecare inspections a priority in her first few months of post.…
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