Policies and Procedures for Care & Nursing Homes

Human Resources Management made simple

Compliant under The Care Act 2014 and The Health and Social Care Act 2008 (Regulated Activities) (Amendment) Regulations 2014
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Although it is key to any business, HR (Human Resources) in care companies is often one of those areas which gets overlooked and is often not given the attention it deserves. It is an important management function and many aspects of HR have legal obligations which need to be discharged at a managerial level.

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Dashboard
Navigate your policies, procedures, compliance tools and more. Everything you need for compliance is located on your dashboard.
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System Details
Customising your system is quick and easy, just fill out your System Details section, and we’ll customise the policies for you!
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Search Function
It’s easy to find the policy you’re looking for using our Find a Document Box
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Policy Centre
Our Policy Centre houses all of your policies and procedures. Health and Safety, Human Resources, Quality Assurance, Care Management, Quality Assurance and more, you’ll find everything you need here.
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Custom Upload
Our Custom Upload tool allows you to add your own documents to your system. This gives you the convenience of storing all your compliance documents in one place that your staff can access from any computer with internet access.
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Manage Staff
You can grant access to your system to as many staff as you like, then manage their status, and view when they last logged in and what they are looking at. A great way to ensure your staff are staying up to date on compliance.
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Grant permission for a user to access documentation or restrict access to content for certain members of staff.
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Policies and procedures included in Human Resources package
(only relevant Care provision templates apply)

Simply choose the category:

PA01 - Adoption Policy and Procedure
PA02 - Annual Holiday Policy and Procedure
PA04 - Maternity Leave Policy and Procedure
PA05 - Paternity Policy and Procedure
PA07 - Sickness Absence Policy and Procedure
PA08 - Statutory Time Off Policy and Procedure
PA09 - Unable To Attend Workplace Policy and Procedure
PA10 - Shared Parental Leave Policy and Procedure
PA13 - Compassionate Leave Policy and Procedure
PA12 - Parental Leave Policy and Procedure
PC01 - Agency Staff Policy and Procedure
PC02 - Casual (“Bank”) Workers Policy and Procedure
PC06 - Appearance Policy and Procedure
PC07 - Staff Handbook
PC09 - Minimum Wage Policy and Procedure
PC10 - Notice Periods Policy and Procedure
PC11 - Part-Time Employees Policy and Procedure
PC12 - Staff Loans and Advances Policy and Procedure
PC13 - Statement of Main Terms and Conditions of Employment – Variation
PC14 - Fixed-Term Workers Policy and Procedure
PC16 - Self Employment and Zero Hours Contracts Policy and Procedure
PC17 - Appearance Policy and Procedure
PC08 - Staff Handbook
PE01 - Harassment Policy and Procedure
PE02 - Flexible Working Policy and Procedure
PE03 - Equality and Diversity Policy and Procedure
PE05 - Anti-Bullying Policy and Procedure
PE06 - Disabled Workers Policy and Procedure
PE07 - Anti-Slavery and Human Trafficking Policy and Procedure
PE08 - Gender Pay Reporting Policy and Procedure
PJ01 - Job Description - Activities Coordinator
PJ02 - Job Description - Administrator
PJ04 - Job Description - Carer
PJ07 - Job Description - Chef/Cook
PJ09 - Job Description - Deputy Manager
PJ12 - Job Description - Domestic/Cleaner
PJ16 - Job Description - Housekeeper
PJ17 - Job Description - Kitchen Assistant/Cleaner
PJ19 - Job Description - Laundry
PJ21 - Job Description - Maintenance/Handyperson
PJ22 - Job Description - Painter and Decorator
PJ23 - Job Description - Nominated Person
PJ24 - Job Description - Registered Manager
PJ26 - Job Description - Registered Nurse
PJ28 - Job Description - Registered Provider
PJ29 - Job Description - Senior Carer
PJ32 - Person Specification - Carer
PJ43 - Job Description - Clinical Lead
PJ33 - Job Description - Nominated Individual
PM01 - First Aid Policy and Procedure
PM02 - Management of Stress Policy and Procedure
PM04 - Redundancy Policy and Procedure
PM05 - Retirement Policy and Procedure
PM07 - Smoking at Work Policy and Procedure
PM08 - Staff Levels Policy and Procedure
PM09 - Staff Rota Policy and Procedure
PM11 - Whistleblowing Policy and Procedure
PM12 - Lone Working Policy and Procedure
PM13 - Working Time Regulations Policy and Procedure
PM17 - On-Call Policy and Procedure
PM18 - Relationships at Work Policy and Procedure
PM21 - Pool Car Policy and Procedure
PM14 - Staff Rota Policy and Procedure
PM20 - First Aid Policy and Procedure
PP01 - Absenteeism Policy and Procedure
PP02 - Alcohol and Drugs Policy and Procedure
PP03 - Discipline Policy and Procedure
PP04 - Grievances Policy and Procedure
PP05 - Moonlighting Policy and Procedure
PP06 - Obtaining Medical Reports Policy and Procedure
PP07 - Capability Policy and Procedure
PP08 - Supervision Policy and Procedure
PR03 - Standards of Conduct, Performance and Ethics Policy and Procedure
PR04 - DBS/Disclosure Policy and Procedure
PR06 - Health and Fitness Questionnaire
PR07 - Induction Policy and Procedure
PR08 - Recruitment of Ex-Offenders Policy and Procedure
PR09 - Recruitment Pack – Recruit Specification
PR10 - Recruitment Pack – Individual Applicant Pack
PR11 - Recruitment Pack – Job Start and Induction Policy and Procedure
PR12 - Recruitment Policy and Procedure
PR13 - Training Event Attendance Record
PR14 - Training Policy and Procedure
PR01 - Development Appraisal Policy and Procedure
PR18 - Employment of Young Persons Policy and Procedure
PR21 - Care Certificate Policy and Procedure
PR23 - References Policy and Procedure
PR15 - Recruitment Pack – Job Start and Induction Policy and Procedure
- Human Resources Quality Assurance
QP04 - Staff Retention Policy and Procedure
- Business Operations
AB18 - Anti-Bribery Policy and Procedure
EU01 - EU Exit Guidance
GDPR01 - Overarching GDPR Policy and Procedure
GDPR04 - Initial Privacy Impact Assessment Policy and Procedure
GDPR02 - Appointing a Data Protection Officer Policy and Procedure
GDPR10 - Consent Authorisation Policy and Procedure
GDPR03 - Data Security and Data Retention Policy and Procedure
GDPR05 - Subject Access Requests Policy and Procedure
GDPR06 - Breach Notification Policy & Procedure
GDPR07 - Privacy Notice Policy & Procedure
GDPR08 - Website Privacy Policy and Procedure
GDPR09 - Fair Processing Notice Policy and Procedure
GDPRG01 - Act Now!
GDPRG02 - Key Terms
GDPRG03 - Key Principles
GDPRG04 - Processing Personal Data
GDPRG05 - Rights of the Data Subject
GDPRG06 - Transferring Personal Data
GDPRF01 - Initial Privacy Impact Assessment
GDPRF02 - Appointment of a Data Protection Officer
GDPRF08 - Website Privacy Statement
GDPRF03 - Template Subject Access Request Letter
GDPRF04 - Cookies Example Policy Statement
GDPRF09 - Consent Authorisation Form - Person with Capacity
GDPRF10 - Consent Authorisation Form - Person Lacking Capacity
GDPRF05 - Template Fair Processing Notice - Employees
GDPRF06 - Template Fair Processing Notice - External
GDPRF07 - Breach Notification Process Map
GDPRF11 - Subject Access Request
GDPRF12 - Privacy Impact Assessment

Ongoing Support and Guidance for HR

Simple to use
online interface for all HR activity
All policies required
to manage your staff in line with HR requirements
Easy upgrade path
from the HR Module to the Full Management System
Fully comprehensive approach
Up to 406 pages with 104+ easy to follow HR policies and procedures, available in Word and PDF
Upload your own documents
to supplement the system for an even more comprehensive and personalised adult social care compliance tool
Online customisation
lets you change any of the up to 130+ fields that are customised to your business
Weekly update email
System compliant or not, number of updated & unread documents, recent staff logins PLUS e-mail notifications for care system updates
Includes
Job Descriptions & Staff Handbook
Supports QA
Meets the CQC Definition of Quality Assurance for on-going compliance
Provides compliance
for HR under The Health and Social Care Act 2008
Fully customised documents
As required by the CQC documents are specific to your organisation and not generic
Peace of mind
Know you are compliant and that we keep you up to date

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HR Management in Social Care

The success of any business is dependent upon its employees; this is even more so in a sensitive sector like health and social care , so recruiting the right staff and then managing employee relationships, is a key factor in achieving long term success. It will be difficult to positively answer many of the CQC Key Questions (The Mum Test) and KLOEs without the right staff to support you.

The QCS Human Resources Module is highly valued by our clients. It is a comprehensive resource for recruiting, managing and retaining your employees including policies and procedures that cover: Absence, Holidays and Sickness, Contracts of Employment, Equality and Disability, Job Descriptions, Performance and Discipline, Recruitment, Induction and Training.