Case Studies | QCS

Customer Stories

Don’t just take it from us – discover the stories directly from our customers as they share their journey with QCS. Dive into these case studies to learn more about the real-world benefits and impact of our services.


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Caring for the elderly in Southport

Fully CQC compliant 3 Star residential care at Peacehaven House

“Although as a care home you have high standards and may have done nothing wrong, you may have to undergo a CQC investigation if a complaint is made. The QCS compliance management system enables us to follow the correct procedures and lets us provide the audit trail to show that staff members have followed the regulations”
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Residential Care

Introducing QCS Pool Activity Level Engagement Measure Into A Care Home

An example of how QCS PAL Engagement Measure can be used to record the way that an individual has engaged in a specific activity over a time period
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Residential and Domiciliary Care

How content platforms can help to instil a culture of compliance and best practice

"We no longer have to worry that we have missed a change in legislation as every time guidance changes, QCS sends us an alert."
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Former Chief Executive of the National Care Association (NCA)

Quality Assurance: Rest assured with QCS

Sheila Scott, former National Care Association Chief Executive, believes QCS gives SME care providers the confidence to achieve CQC compliance with an emphasis on Quality Assurance.
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Dental practice

How content management systems can help embed a culture of compliance in your practice 

''I trust the QCS system to provide me with up-to-date policies and procedures whenever guidance changes.''
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Domiciliary / Homecare Services

Genuine Care

Kathy Maslan, the Registered Manager, set up Genuine Homecare Services in 2008 to care for people with disabilities, dementia and mental health conditions. Having the QCS system made the development…
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Domiciliary Care

All About Home Care

All About Home Care was founded 3 years ago to help their clients to live independently in the comfort of their own home. They provide specialist care for those living…
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Domiciliary Care

No Place Like Home

No Place Like Home, a bespoke later life support service that provides exceptional quality companionship and care at home, achieved an ‘outstanding’ rating from CQC which is a tremendous achievement…
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