Care Quality Commission

Set your expectations Expectations can often be high at New Year. If only we could go back and hold some of those elaborate promises and social media declarations and settle…

Is your mind full with CQC inspection and regulation, or are you using mindfulness and taking it in your stride this Christmas? No room on the shelves I am stacked…

QCS have realised a new Clinical Governance Policy to its members this week. Clinical Governance is an umbrella term which usually focusses on 7 areas to drive continuous improvement, quality…

The Call When I was in my early 20s I worked for an insurance company.  I think my strangest encounter was a gentleman phoning in for a car quotation.  He…

Please do not throw things at your computer screen once you have read the title. The word itself can conjure up dry crinkled paper with a musty smell and scrooge…

I am very good at art, textiles and singing.  I am also very good at writing.  I felt awkward saying that. It is all true, but the culture we live…

The Advert that Does Not Advertise My mother placed an ad on a site to sell her coffee machine recently. ‘It’s not selling’ she told me. “What did you put?”…

Ever thought you grasped something, you repeat it to other people and then years down the line you find out that it wasn’t quite right?  I have had that experience. …