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Vanguards – the latest NHS frontline taskforce
March 13, 2015
Another transformation This week, the first 29 ‘vanguard’ areas were announced, aiming to take the national lead on transforming care for patients in England. The idea is to transform (again)…
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Do you know your MCA from your DoLS?
March 9, 2015
What are the MCA and DoLS? With feedback I have received from other practice managers about their recent CQC visits, I’ve found that one of the key areas that the…
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Provision of care for people who work
February 27, 2015
The CQC rates practices against particular population groups The CQC now inspects and rates practices against six population groups – older people, long term conditions, mother’s babies and children, working…
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The Big C – Compassion
February 20, 2015
How important is compassion to your patients? I came across an email this week advertising the General Medical Council (GMC) webinar ‘How important is compassion to your patients?’ Last year…
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Patient Online Access
February 13, 2015
What’s occurring? The Improving Patient Online Access Enhanced Service will end soon and GP practices must implement their GMS/PMS contractual requirements of online booking of appointments, ordering repeat prescriptions and…
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The 2015/16 contract – what’s in store?
February 6, 2015
Key changes NHS Employers and the General Practitioners Committee of the BMA announced changes to the GMS contract in England for 2015/16 at the end of last year. The focus…
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CQC Consultation: Ratings and minor amendments
February 4, 2015
From 1st April, 2015 if you’ve been awarded a rating by the CQC under their new inspection regime, you will be required to publically display it. The information you display…
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Lost in Translation
January 30, 2015
What are the requirements? Practices are still confused about whether or not they are required to provide translation or interpretation services to patients whose first language is not English. Even…
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