Expert Insights
Latest news stories and opinions about the Dental, GP and Care Industries. For your ease of use, we have established categories under which you can source the relevant articles and news items.
Inspections
CQC Inspection Report: To Challenge or Not To Challenge?
Royds Withy KingDownload our factsheet here, it outlines what you should do if your draft inspection report is not as expected. Download Now Alternatively,...
Regulatory Inspections
Emily Watts Domiciliary Care Policy LeadI’m not a fan of marmite, the classic slogan of either ‘you love it or hate it’ springs straight to...
Appreciative Enquiry – A Positive Approach to Quality
Tony Clarke Scottish Care Inspectorate SpecialistThere are two contrasting approaches to developing quality in services and personal relations. There is a problem solving approach which...
How Clear is Your Website – The Burger Analogy
Abi Spence Registration and Inspection SpecialistLooking through the eyes of an inspector, how clear is your website information? I remember watching the crystal maze as a...
Dealing with Rejection – CQC Refusals
Abi Spence Registration and Inspection SpecialistI have to say I don’t deal well when there are flaws in my work. It can feel personal and...
Blow your own Trumpet! – Celebrating & Advertising Success
Abi Spence Registration and Inspection SpecialistI am very good at art, textiles and singing. I am also very good at writing. I felt awkward saying...
What else? – The Advert that Does Not Advertise
Abi Spence Registration and Inspection SpecialistThe Advert that Does Not Advertise My mother placed an ad on a site to sell her coffee machine recently. ‘It’s...
Appreciative Inquiry
Tony Clarke Scottish Care Inspectorate SpecialistLiving up to the image A number of years ago a study was carried out on schoolchildren's self-image and how this...
Feeling the squeeze
Abi Spence Registration and Inspection SpecialistWith Social Care feeling the financial squeeze, Abi looks at some useful financial tips. I was told that if you put...
Don’t bury your head in the sand – CQC
Alison Lowerson GP SpecialistAs expected, only a small number of practices which have been inspected have had a 'Requires Improvement' or 'Inadequate' rating....
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