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Investigate, Investigate, Investigate

January 24, 2014
In line with ACAS guidelines, your QCS disciplinary procedure states that: “No disciplinary action will be taken against an employee until the case has been fully investigated.” Then there is…
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Riding Out the Storm – Getting the Best from Your Team

January 24, 2014
Make sure you recognise, utilise and embrace the diversity of your individual staff; it will help you pull a successful team together. Back in 1965, Bruce Tuckman identified the four…
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Bring Back Common Sense – Lessons from a Failed Inspection

December 5, 2013
Failure is supposed to be a great teacher Just do a Google search on ‘learning from failure’ and the quotes from the great and the good are endless: ‘’It’s fine…
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Heatwave and research provides timely reminder on the importance of good hydration

July 15, 2013
Well-timed research article As much of the UK enjoys sweltering temperatures, the Nursing Times has published some well-timed research looking at the link between good hydration and the prevention of…
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Can I disturb an employee who is on holiday?

July 11, 2013
Fortunately, the law is unusually non-prescriptive on this matter. The employee might like to be disturbed. On my first holiday in my first managerial job my staff broke into my…
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