QCS

The CQC today published their new ‘Key Lines Of Enquiry’ (KLOEs) and ‘ratings characteristics’ documents for residential and community services, including home care. You can view the new Key lines of…

20 August 2014 National Care Association and Quality Compliance Systems announce Partnership Agreement  National Care Association has today signed a partnership agreement with Quality Compliance Systems (QCS) who will become…

In October 2013 the Welsh Government set out plans for an Intermediate Care Fund as part of their 2014/15 budget. The drivers behind these plans were stated as follows: Helping…

In line with ACAS guidelines, your QCS disciplinary procedure states that: “No disciplinary action will be taken against an employee until the case has been fully investigated.” Then there is…

Make sure you recognise, utilise and embrace the diversity of your individual staff; it will help you pull a successful team together. Back in 1965, Bruce Tuckman identified the four…

Failure is supposed to be a great teacher Just do a Google search on ‘learning from failure’ and the quotes from the great and the good are endless: ‘’It’s fine…

Well-timed research article As much of the UK enjoys sweltering temperatures, the Nursing Times has published some well-timed research looking at the link between good hydration and the prevention of…

Fortunately, the law is unusually non-prescriptive on this matter. The employee might like to be disturbed. On my first holiday in my first managerial job my staff broke into my…