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Friends and Family Test
September 12, 2014
FFT A couple of years ago, we volunteered to be a pilot practice for the new Friends and Family Test (FFT). The simple one question questionnaire asked patients whether they…
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Catch me if you can
September 5, 2014
Fraudulent activity I attended a meeting this week and one of the speakers was our local NHS Counter Fraud Officer. Whilst we assume we know where fraud could possibly be…
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Controlled Drugs
August 28, 2014
Strict controls Some prescription medicines are controlled under the Misuse of Drugs legislation and are known as controlled medicines or Controlled Drugs (CDs). CDs are essential in modern clinical care.…
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CQC Revisited
August 22, 2014
Short notice With just less than 24 hours notice the CQC informed us that an inspection team, comprising 3 inspectors, would be descending on us to carry out a review…
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Will you Avoid the CQC’s Special Measures Regime?
August 15, 2014
New model and rating system With headlines such as ‘Worst offenders could be shut down under plan by watchdog to improve standards’ and ‘Improve or be shut down’, it’s clear…
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Nurses are the Heart of Healthcare
August 11, 2014
Caring is the essence of nursing When the media talk of clinicians they often refer to doctors, but more focus needs to be put on the fantastic nurses that we…
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What to Expect From a CQC Inspection
July 31, 2014
On the radar I’m sure many practices believe that other types of organisations and healthcare providers will be inspected before they are but they couldn’t be more wrong. GP practices…
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Better Care for Older People
July 25, 2014
Focus on good care I discovered this week that the General Medical Council (GMC) has launched a new online resource to support doctors in their day-to-day care of older patients.…
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