Expert Insights

Latest news stories and opinions about the Dental, GP and Care Industries. For your ease of use, we have established categories under which you can source the relevant articles and news items.

Alison Lowerson

23rd May 2014

Are GP Receptionists Really Such ‘Dragons’?

Alison Lowerson GP Specialist

Grumpy, grouchy and other labels. It seems GP Receptionists are still labelled as ‘dragons’ and perceived by patients as grumpy ‘gatekeepers’...

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16th May 2014

GPs Under Pressure

Alison Lowerson GP Specialist

Your GP Cares The first thing I think of when I read the words ‘under pressure’ is the Queen and David...

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08th May 2014

Are New GP Inspection Plans A Step Too Far?

Alison Lowerson GP Specialist

A new method of gathering evidence The most significant change this year to the way Practices are inspected by the CQC...

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30th April 2014

Who is my GP?

Alison Lowerson GP Specialist

With the introduction of the new Unplanned Hospital Admissions Enhanced Service there’s a requirement for patients to have a ‘named...

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25th April 2014

Information Governance

Alison Lowerson GP Specialist

What is IG? Information Governance, or IG as it is commonly known, is a set of multi-disciplinary structures, policies, procedures, processes...

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16th April 2014

Will New GP Service Reduce Unplanned Emergency Admissions?

Alison Lowerson GP Specialist

What’s it all about? A new unplanned admissions Direct Enhanced Service (DES) has been introduced as part of yet another move...

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11th April 2014

CQC Registration One Year On

Alison Lowerson GP Specialist

What was required? What a year it has been, especially since April 2013 all providers of primary medical services should have...

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04th April 2014

Do Patients Offer a New Hope?

Alison Lowerson GP Specialist

How are they already involved? With our end of year returns almost complete, the new financial year brings a new challenge...

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28th March 2014

An Overview of the General Practice Contract Changes for 2014-15

Alison Lowerson GP Specialist

Positive changes The BMA’s General Practitioners Committee (GPC) has voted overwhelmingly to accept the negotiated agreement on changes to the GP...

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21st March 2014

What Matters to Patients?

Alison Lowerson GP Specialist

They want to be treated as a person When I get to read the results of patient surveys they regularly tell...

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