Expert Insights

Latest news stories and opinions about the Dental, GP and Care Industries. For your ease of use, we have established categories under which you can source the relevant articles and news items.

Malcolm Martin

29th April 2015

Training and development “overlooked” in care homes

Quality Compliance Systems (QCS)

A report published by the University of York and the RCN Foundation highlights a lack of training for care home...

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16th April 2015

Shared parental leave – what’s your policy?

Quality Compliance Systems (QCS)

The concept is fairly simple. Mother and father share caring (or the trials) in the early months of a child’s...

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01st April 2015

Do we need equality laws?

Quality Compliance Systems (QCS)

Whenever a client is insistent that they must dismiss one of their employees, the first question I ask is “How...

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27th March 2015

Keeping HR records

Quality Compliance Systems (QCS)

Problems with paper In my first role as a HR Manager, I remember looking at our personnel records. As they were...

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05th March 2015

Why have a whistleblowing policy?

Quality Compliance Systems (QCS)

It takes courage to bring bad practice to light. Protective bodies such as the police and CQC often appear indifferent...

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26th February 2015

Care sector targeted over the National Minimum Wage

Quality Compliance Systems (QCS)

Following the naming and shaming of 70 businesses for not paying the National Minimum Wage (NMW) the Business Minister has...

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19th February 2015

What to pay?

Quality Compliance Systems (QCS)

Money motivates – a least that is the popular view. It is partially a myth. In reality, it is fair...

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06th February 2015

Interpreting what your workers say

Quality Compliance Systems (QCS)

I remember a Tribunal case some years ago, where the supervisor was deemed to have discriminated against an employee who...

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23rd January 2015

Bullying is rife

Quality Compliance Systems (QCS)

Historically, many reports have highlighted the existence of bullying in the NHS, the Care Quality Commission and in business generally. There...

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29th December 2014

Who will you empower this year?

Quality Compliance Systems (QCS)

One of my favourite proverbs is an old Arab one: “It is easier to make slaves of free men [sic]...

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