Archive

Historically, many reports have highlighted the existence of bullying in the NHS, the Care Quality Commission and in business generally. There are reams of web pages devoted to helping ‘victims’…

One of my favourite proverbs is an old Arab one: “It is easier to make slaves of free men [sic] than free men from slaves.” When I came across it…

25 offenders who have failed to pay the National Minimum Wage (NMW) have been named and shamed by the Government. At the top of this list are three employers whom…

The health and safety of new or expectant mothers…now there’s a topic that always raises a number of HR related questions. Whilst not trying to encroach into the Health &…

Recently questions have been asked about the need to wear that traditional business uniform: the suit. At QCS we have just reviewed the Policy and Procedure on Employee’s Appearance. A…

The Chartered Institute of Personnel and Development reports that there is an increase in “presenteeism”, that is, employees coming to work when ill. Furthermore, research by an insurance group reveals…

The latest decision to endorse secret filming in the care sector is inevitably controversial. It is difficult to predict the outcome and there must be a risk of serious unintended…

Background It is a far cry from the 1960s when “Time and motion” was very much the order of the day. All activity was carefully timed and “rates” included a…