Expert Insights

Looking through the eyes of an inspector, how clear is your website information? I remember watching the crystal maze as a child.  The obscure challenges set out by the presenter…

Long-term sickness absence can be difficult for any employer to handle, even more so where the employee is also disabled. Disability is one of the nine ‘protected characteristics’ covered by…

The Survey A recent Scottish survey of NHS cancer patients’ experiences was positive overall. But it has lessons for everyone in the caring professions. We need to provide for people…

Scams are becoming more and more common and the National Trading Standards Scams Team, bless their hearts, are as worried as the rest of us. Like me, they’re particularly worried…

  The bitterness of poor quality equipment remains long after the sweetness of low price is forgotten. Dental practices are reminded of their responsibility to ensure that they only use…

  The old saying about buses, “you wait ages and then two turn up together” certainly appears true of care legislation in Wales at present. New Wales specific care legislation…

Shared Parental Leave (SPL) was introduced in April 2015, as a more family friendly and flexible way in which working parents could manage time off work following the birth of…

One of the benefits of being invited to speak at conferences is that you get to hear other speakers who inspire you or remind of important things. This occurred recently…