Expert Insights

The Advert that Does Not Advertise My mother placed an ad on a site to sell her coffee machine recently. ‘It’s not selling’ she told me. “What did you put?”…

Under the Equality Act 2010, workers can be subjected to discrimination both directly and indirectly. Direct discrimination occurs where a person is treated less favourably than others would be treated…

A key feature of Alzheimer’s disease is an excessive build-up of two culprit proteins in the brain; proteins called amyloid and tau. Amyloid makes sticky plaques in the brain; tau…

I wrote an article a week or so back about the importance of induction and preparatory training (the Welsh Social Care Induction Framework or SCIF) in equipping support workers for…

Social Service Knowledge Scotland has provided on its website a range of information about good practice, policy, publications, frameworks and leaflets. The site states that it was developed in partnership…

Employees must ensure that health and safety is managed appropriately for the work they carry out. It’s easier to manage health and safety in an environment such as an office…

What are experts by experience?       Experts by experience are people who have direct experience of using a service.     Because they have used a service, they…

Ever thought you grasped something, you repeat it to other people and then years down the line you find out that it wasn’t quite right?  I have had that experience. …