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Well Led? – Part 1
June 23, 2015
The new way of looking at things that started in April, as detailed in CQC’s Fundamental Standards, is generally no different to the old way. We still need the same…
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Gas safety management
June 22, 2015
Within most premises there are gas appliances. When used correctly gas is a very efficient source of fuel; it is also hazardous and can cause death. The business must ensure…
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Managing residents with dysphagia
June 22, 2015
This blog recently highlighted a service user safety issue with regards the thickening powder used for drinks in people with dysphagia (difficulty swallowing). We return to dysphagia this week, as…
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Free personal care in Scotland
June 22, 2015
Free personal care was introduced by the Scottish Government in 2002. Local authorities will directly pay the care element of fees for those people whose care needs they assess and…
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Have you submitted your annual complaints return yet?
June 22, 2015
A reminder Practices will have received a reminder this week to submit their complaints data return for 2014/15 by 8th July 2015. This data return monitors written General Practice (including…
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Judge not
June 19, 2015
Parents of people with learning disabilities face daily struggles with the things we all take for granted. In my career I have known many, many families who support children and…
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How often do you say thank you to individual members of staff for their hard work?
June 19, 2015
A statement that I’ve heard regularly throughout my working career, is ‘my manager never says thank you for what I do at work’. I’ve probably even felt this in my…
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Artificial nutrition and mental health issues
June 16, 2015
The Mental Welfare Commission in Scotland has available guidance on artificial nutrition in the context of mental health. It is targeted primarily for professionals working in Scotland, but is also…
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