Expert Insights
Latest news stories and opinions about the Dental, GP and Care Industries. For your ease of use, we have established categories under which you can source the relevant articles and news items.
Latest Posts
Dreadful holiday – sick the whole time!
Quality Compliance Systems (QCS)Employees who claim they were sick while on holiday may ask to take the holiday at another time. You will...
Dealing with Complaints
Rosie Robinson Domiciliary Care SpecialistIn my experience, the best way to resolve a complaint is quickly. When one of my clients contacts me wanting to...
On Reflection
John Shapter Dental SpecialistThere are so many pressures and stresses in General Practice life that the choice of subject for a writer is...
Access All Areas
John Shapter Dental SpecialistSome positions in life can seem more difficult depending on what angle we are viewing them from. Our obligations concerning...
Inclusion – Political Voices
Ginny Tyler Learning Disabilities SpecialistThis month, Ángela Covadonga Bachiller took up her new post as a town councillor in the Spanish city of Valladolid....
Equal Opportunities or Diversity?
Alex PageThese are terms on which even HR professionals can be unclear; indeed the latter has different definitions depending on the...
CQC: To rate or not to rate?
Rosie Robinson Domiciliary Care SpecialistThe newly appointed CQC Chief Inspector of Adult Social Care, Andrea Sutcliffe, will make developing a ratings system for homecare...
Ripe for harvest
John Shapter Dental SpecialistAbout three years ago, I wrote an article about the futuristic advances in dentistry that we could only dream of. ...
Pay per prod
John Shapter Dental SpecialistThe public were made aware of a heated debate this week with headlines “Charges to See Your GP”. This was...
Bullying at the Care Quality Commission (CQC)
Quality Compliance Systems (QCS)Recent publicity about worrying levels of bullying at the Care Quality Commission (CQC) has a good side to it. But firstly,...
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