Expert Insights

Changes proposed by the Department of Health would allow the GMC to test the language skills of EU doctors on its register before issuing them with a licence to practise. …

How the phone is answered is a cause of angst and anxiety for many Practice Managers.  For how many rings is a patient left hanging on the phone, if its…

Last week I wrote about the impact of self-injurious behaviour in people with a learning disability on those that support them. This form of challenging behaviour is highly prevalent in…

As a student, I once spent a day as the guest of the owner (no less) of a New Jersey Department store. The suit came out of my backpack and,…

This past month has been one issue after another with our IT systems. The stress and anxiety this has caused myself and my colleagues has been extraordinary. Our IT problems…

The profession seems split between those who are so relieved to be free of weekend and evening commitments and those who are anxious to provide a service which would please…

Oh no, not another meeting!  More time spent sitting on the hard office chairs.  More time away from the `real job`.  More time having to cope with the carping of…

Self-injurious behaviour (SIB) in people with learning disabilities has been the subject of a number of research studies over the years with interesting and varied findings. All acknowledge the prevalence…