Expert Insights

Employers are vulnerable to receiving “discrimination questionnaires”.  Individuals who feel they have been victims of discrimination can send a questionnaire to their would-have-been, actual or past employer to gather evidence…

UNISON have recently been raising awareness about the scandal of 15 minute Homecare visits. Following a Freedom of Information request, it was disclosed to Unison that 73% of councils are…

At last we have confirmation that Professor Steve Field will join CQC to lead the inspection and regulation of primary care medical services.  According to CQC, he will – Champion…

I always considered my favourite, and best, patient was a lady with full dentures who returned to me every year for a new set.  The fit was brilliant, the occlusion…

What do you make of this statement? ‘Environments that offer minimal private space and more public space result in competition for control and supremacy. In staffed supported living environments this…

Stop, look, listen. We know we can cross the railway line at these points; anywhere else and we could be committing a criminal offence. The teacher who seduces a pupil…

My colleague recently asked me to deal with a post-resignation grievance that she had received from an employee who had just left her Residential care home. I wrote out to…

Do you constantly check the diary for the type of work coming in through the day? Do you ask the receptionist to chase up patients without appointments, even though it`s…