Domiciliary Care, or home care, is a unique part of the sector, with carers delivering vital support in the comfort of people’s homes.
At QCS, we know how difficult it can be to ensure your teams are all aligned with current guidance, clear policies, audit tools and trusted answers, especially when time-sensitive decisions need to be made.
That’s why we’ve built domiciliary care management software to help you stay compliant with confidence.
Our easy-to-use app brings everything together in one place, giving your team instant access to the tools and information they need.
So, you’re always prepared for CQC inspections, with the evidence to prove it.
QCS, The Backbone of Better Care
Know you’re doing things right: Current policies and procedures give your team confidence in day-to-day decisions.
Be ready when CQC asks: Audit and governance tools help you evidence what’s happening across your service.
Keep every team member aligned: Tailored domiciliary care resources support the same correct approach across your service.
Access guidance wherever care happens: Use the QCS mobile app to find the information you need, when and where you need it.
Support specialist care with confidence: Our specialised dementia care resources help teams deliver compassionate care in line with expected standards.
Give your team the insight of 100 experts: Lyra, our AI for social care, provides fast, compliant answers to support confident care decisions in the field.
How QCS supports home care providers
“Did we do the right thing? Yes. And here’s the evidence.”
At Care Show London 2024, domiciliary care providers shared how QCS helps them make confident decisions, work consistently across their teams, and provide the evidence they need to stand up to scrutiny.
Watch the video to hear their stories
Award-winning support you can trust.
FAQs
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Registering a domiciliary care service with the CQC involves submitting a detailed application, including key documentation such as policies, risk assessments, and appointing a registered manager.
The process can take several months, depending on your level of readiness.
QCS Start makes this easier, with ready-to-use templates and policies aligned to CQC standards, supporting you to submit a compliant application with confidence.
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The frequency of inspections depends on your service’s rating. Services rated as “Good” or “Outstanding” may be inspected less frequently (approximately every two years), while those rated “Requires Improvement” or “Inadequate” will be inspected more often.
QCS has been built to help you be confident about inspections and stay CQC-Ready, with evidence to support your compliance.
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To improve your CQC rating, focus on delivering high-quality care consistently, and evidencing it clearly.
QCS can help you do both, with up-to-date policies, practical audit tools, and expert guidance that keep your team aligned and inspection-ready, so you can improve standards with confidence.
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Yes, AI can support home care when used responsibly.
Lyra offers a safe, compliant way to use AI, giving teams trusted, expert-backed answers.
Built for social care, it reduces risk and avoids reliance on open-source tools, helping staff make confident decisions while protecting quality, consistency, and accountability in everyday practice.
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The best domiciliary care software UK providers rely on is the one that fits the way they work. QCS brings policies, audits, mock inspections, training and trusted guidance together in one place, making it a proven choice for home care agencies of every size. Book a personalised demo to see it in action.
How do I know I’m doing it right?
With QCS, you have peace of mind. One CQC standard, every site.
Confidence: Staff can access clearer guidance when they are unsure.
Consistency: Managers can keep dispersed teams working from the same standard.
Evidence: Policies, audits, reading lists and training records are easier to bring together.
Helping you provide the best possible care for your clients.
