Policies and Procedures for Care Agencies

Risk Assessment & Quality Assurance Centre

16 Interactive Risk Assessments with action plans and management alerts
10 Interactive Quality Assurance Audits with action plans for on-going compliance
Upload your own risk assessments to supplement the system for an even more comprehensive and personalised compliance tool
All of your policies are kept up to date and accessible 24/7 online and through your mobile app by all of your staff.

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To enable you to save time and to help you ensure that you benefit from the knowledge and expertise of our in-house contributors, we have constructed an interactive online risk assessment & quality assurance centre to enable you to manage risk more effectively and compliantly.
We’ve added 16 Risk assessments and 10 Quality audits to get you started and you are able to create and schedule use of your own, bespoke assessments.

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Dashboard
Navigate your policies, procedures, compliance tools and more. Everything you need for compliance is located on your dashboard.
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System Details
Customising your system is quick and easy, just fill out your System Details section, and we’ll customise the policies for you!
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Search Function
It’s easy to find the policy you’re looking for using our Find a Document Box
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Policy Centre
Our Policy Centre houses all of your policies and procedures. Health and Safety, Human Resources, Quality Assurance, Care Management, Quality Assurance and more, you’ll find everything you need here.
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Custom Upload
Our Custom Upload tool allows you to add your own documents to your system. This gives you the convenience of storing all your compliance documents in one place that your staff can access from any computer with internet access.
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Manage Staff
You can grant access to your system to as many staff as you like, then manage their status, and view when they last logged in and what they are looking at. A great way to ensure your staff are staying up to date on compliance.
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Benefits of the QCS Risk Assessment and Quality Assurance Centre

Service-User Focused
Putting the service user at the heart of risk management.
Quality Assurance
related assessments for your institution
Simple to use
online interface for everyday use by all care staff
Meets the 5 Key Questions & Key Lines of Enquiry
and the 5 CQC Fundamental Care Standards
Upload your own documents
to supplement the system for an even more comprehensive and personalised adult social care compliance tool
Online customisation
lets you change any of the up to 130+ fields that are customised to your business
Weekly update email
System compliant or not, number of updated & unread documents, recent staff logins PLUS e-mail notifications for care system updates
Reminders
set in your dashboard for updating risk assessment information
Supports QA
Meets the CQC Definition of Quality Assurance for on-going compliance
Organisational Assessments
Understand and minimise risk for your institution
Data protection
All service user data in your system is encrypted, for data protection.
Action plans
sent to the Registered Manager to advise of important risk assessment actions
Upload your own risk assessments
to supplement the system for an even more comprehensive and personalised compliance tool

Saves Time

How long would it take you to create, track and schedule 40+ risk assessments?

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Risk Assessment & Quality Assurance Centre

Whether you are a Care Home Manager or a Domiciliary Care Manager, most adult social care professionals are familiar with the necessity of completing risk assessments & quality audits. Understanding how your care setting and the practices carried out can have an impact upon the service user and the setting as a whole, is a key part of understanding the delivery of excellent healthcare, as is having a firm understanding of the particular needs and requirements of your service user.

‘Without QCS we wouldn’t have been rated as an ‘outstanding’ service’

Rupert Stocks – Registered Manager , Guyatt House

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“Highly impressed when they saw the level and detail of the policies and procedures

Shoreline Nursing Home

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“We can now look more at how we develop the service towards individual needs”

Keynsham Mencap Family Home

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“QCS was looking for the input to ensure it remains a leading solution for achieving CQC compliance and inspection.”

Sheila Scott, National Care Association Chief Executive

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View All Case Studies

Only used it for the first time and…
Only used it for the first time and already seeing the benfits. The Customer care executive are very friendly, helpful and knowledgeable. Would definitely recommend to other care homes. Osman
Very new to CQC and to date support and…
Very new to CQC and to date support and advice has been timely and reassuring Dr Mason