Policies and Procedures for Care & Nursing Homes

Safeguarding Policies & Toolkits

  • Simple to use online interface for all safeguarding procedures
  • Fully comprehensive approach – Over 60 easy to follow policies and procedures, available in Word and PDF
  • Upload your own documents to supplement the system for even more comprehensive and personalised safeguarding procedures that meet the CQC Key Lines of Enquiry
  • Online customisation lets you change fields that can be customised to your care service
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Safeguarding adults should be at the heart of provision of domiciliary and residential care. There have been many enquiries in recent years where systems have been found not to be in place to ensure vulnerable people in care are protected from harm. The law and national policy around safeguarding can be complex, and is constantly subject to change. The Care Act 2014 will introduce new safeguarding measures. These are all reasons why it is essential for care homes and domiciliary care providers to understand procedures and have policies in place to ensure service users are protected and supported.

View the System

  • Dashboard

    Navigate your policies, procedures, compliance tools and more. Everything you need for compliance is located on your dashboard.

  • System Details

    Customising your system is quick and easy, just fill out your System Details section, and we’ll customise the policies for you!

  • Search Function

    It’s easy to find the policy you’re looking for using our Find a Document Box

  • Policy Centre

    Our Policy Centre houses all of your policies and procedures. Health and Safety, Human Resources, Quality Assurance, Care Management, Quality Assurance and more, you’ll find everything you need here.

  • Custom Upload

    Our Custom Upload tool allows you to add your own documents to your system. This gives you the convenience of storing all your compliance documents in one place that your staff can access from any computer with internet access.

  • Manage Staff

    You can grant access to your system to as many staff as you like, then manage their status, and view when they last logged in and what they are looking at. A great way to ensure your staff are staying up to date on compliance.

Policies and procedures included in Safeguarding package
(only relevant Care provision templates apply)

Simply choose the category:

  • AR01 - Child Protection Policy and Procedure

    AR03 - Home Closure Policy and Procedure

    AR04 - Missing Client Policy and Procedure

    AR14 - Service User Guide

    AR16 - Service User Guide

    AR35 - Missing Service User Policy and Procedure

  • CA11 - Pre-Admission Assessment and Care Planning Pack

    CA13 - Pre-Admission and Admission Policy and Procedure

    CA17 - Hospital Discharge Policy and Procedure

    CA04 - Admission Pack A - Pre-Admission

    CA09 - Admission Pack B - Admission and Care Planning

    CA03 - Support Planning Pack A - Service Commencement

    CA08 - Service Start Pack B - Support Plan

    CA05 - Support Planning Pack A - Service Commencement

    CA10 - Service Start Pack B - Support Plan

    CP05 - Behaviour that Challenges Policy and Procedure

    CP11 - Service User Care Planning Policy and Procedure

    CP16 - Wound Care Management Policy and Procedure

    CP20 - Service User Care Planning Policy and Procedure

  • CC04 - Changes in Health State Policy and Procedure

    CC05 - Clinical Procedures Policy and Procedure

    CC20 - Medical Emergency Policy and Procedure

    CC21 - Mobility Policy and Procedure

    CC22 - Moving and Handling Policy and Procedure

    CC26 - Pain Management Policy and Procedure

    CC30 - Pressure Sore Management Policy and Procedure

    CC31 - Service Users with Communication Difficulties Policy and Procedure

    CC40 - Dementia Policy and Procedure

    CC41 - Dementia Policy and Procedure

    CC37 - Medical Emergency Policy and Procedure

    CC38 - Mobility Policy and Procedure

    CC79 - Moving and Handling Policy and Procedure

    CC96 - Pressure Sore Management Policy and Procedure

    CR30 - Participation Policy and Procedure

    CR01 - Access to NHS Services Policy and Procedure

    CR02 - Advocacy Policy and Procedure

    CR03 - Safeguarding Policy and Procedure

    CR05 - Choice of Carer Gender Policy and Procedure

    CR06 - Choice Policy and Procedure

    CR07 - Confidentiality Policy and Procedure

    CR08 - Consent to Examination or Treatment Policy and Procedure

    CR09 - End of Life Care Planning Policy and Procedure

    CR10 - Deprivation of Liberty Safeguards Policy and Procedure

    CR11 - Mental Capacity Act 2005 Policy and Procedure

    CR12 - Mental Health Act 1983 and Regulations 2008 Policy and Procedure

    CR13 - Participation Policy and Procedure

    CR14 - Principles of Customer Care/Philosophy of Care Policy and Procedure

    CR15 - Privacy Policy and Procedure

    CR17 - Restraint Policy and Procedure

    CR18 - Service User Communication with Organisation Policy and Procedure

    CR19 - Risk Taking Policy and Procedure

    CR20 - Sex and Sexuality Policy and Procedure

    CR56 - Protecting Vulnerable People from Radicalisation Policy and Procedure

    CR21 - Choice Policy and Procedure

    CR22 - Consent to Examination or Treatment Policy and Procedure

    CR23 - End of Life Care Planning Policy and Procedure

    CR24 - Privacy Policy and Procedure

    CR27 - Service User Communication with Organisation Policy and Procedure

    CR46 - Mental Capacity Act 2005 Policy and Procedure

    CR26 - Deprivation of Liberty Safeguards Policy and Procedure

    CR57 - Protecting Vulnerable People from Radicalisation Policy and Procedure

    CR33 - Confidentiality Policy and Procedure

    CR34 - Sex and Sexuality Policy and Procedure

  • CM02 - Overarching Medication Policy and Procedure

    CM13 - Homely Remedies Policy and Procedure

    CM06 - Ordering and Receipt of Medication Policy and Procedure

    CM07 - Storage of Medication Policy and Procedure

    CM08 - Safe Disposal of Medication Policy and Procedure

    CM09 - Controlled Drugs Policy and Procedure

    CM10 - Other Routes of Medication Administration Policy and Procedure

    CM11 - Administration of Medicines Policy and Procedure

    CM12 - Recording the Administration of Medication Policy and Procedure

    CM14 - Training and Competency on Medications Policy and Procedure

    CM15 - Medication Errors and Near Misses Policy and Procedure

    CM16 - Auditing and Monitoring of Medication Policy and Procedure

    CM17 - Covert Medication Policy and Procedure

    CM18 - As Required and Variable Dose Medication Policy and Procedure

    CM20 - Medication Away from Home Policy and Procedure

    CM03 - Overarching Medication Policy and Procedure

  • HS01 - Accident and Incident Reporting Policy and Procedure

    HS06 - Serious Incident Notification Policy and Procedure

  • PM11 - Whistleblowing Policy and Procedure

    PM12 - Lone Working Policy and Procedure

    PR03 - Standards of Conduct, Performance and Ethics Policy and Procedure

    PR04 - DBS/Disclosure Policy and Procedure

    PR08 - Recruitment of Ex-Offenders Policy and Procedure

    PR12 - Recruitment Policy and Procedure

  • QC01 - Care Audit and Action Plan

    QC03 - Care Communication and Information Policy and Procedure

    QC04 - Care Management Protocol

    QC05 - Fair Access, Diversity and Inclusion Policy and Procedure

    QC07 - Key Worker Policy and Procedure

    QC08 - Care Plan Review

    QC02 - Care Audit and Action Plan

    QC09 - Support Plan Audit

    QC16 - Care Communication and Information Policy and Procedure

    QC18 - Continuity and Consistency of Care Policy and Procedure

    QC10 - Support Plan Review

    QQ01 - Action Planning Policy and Procedure

    QQ03 - Complaints, Suggestions and Compliments Policy and Procedure

  • GDPR01 - Overarching GDPR Policy and Procedure

    GDPR04 - Initial Privacy Impact Assessment Policy and Procedure

    GDPR02 - Appointing a Data Protection Officer Policy and Procedure

    GDPR10 - Consent Authorisation Policy and Procedure

    GDPR03 - Data Security and Data Retention Policy and Procedure

    GDPR05 - Subject Access Requests Policy and Procedure

    GDPR06 - Breach Notification Policy & Procedure

    GDPR07 - Privacy Notice Policy & Procedure

    GDPR08 - Website Privacy Policy and Procedure

    GDPR09 - Fair Processing Notice Policy and Procedure

    GDPRG01 - Act Now!

    GDPRG02 - Key Terms

    GDPRG03 - Key Principles

    GDPRG04 - Processing Personal Data

    GDPRG05 - Rights of the Data Subject

    GDPRG06 - Transferring Personal Data

    GDPRF01 - Initial Privacy Impact Assessment

    GDPRF02 - Appointment of a Data Protection Officer

    GDPRF08 - Website Privacy Statement

    GDPRF03 - Template Subject Access Request Letter

    GDPRF04 - Cookies Example Policy Statement

    GDPRF09 - Consent Authorisation Form - Person with Capacity

    GDPRF10 - Consent Authorisation Form - Person Lacking Capacity

    GDPRF05 - Template Fair Processing Notice - Employees

    GDPRF06 - Template Fair Processing Notice - External

    GDPRF07 - Breach Notification Process Map

    GDPRF11 - Subject Access Request

    GDPRF12 - Privacy Impact Assessment

Ongoing Support and Guidance for Safeguarding Adults

  1. Simple to use

    online interface for all safeguarding procedures

  2. All policies required

    to recruit and manage your staff in line with Safeguarding policies and procedures

  3. Fully comprehensive approach

    Over 60 easy to follow policies and procedures, available in Word and PDF

  4. Assessments and action plans

    covering reporting, investigating and care planning to ensure adults are protected

  5. Upload your own documents

    to supplement the system for an even more comprehensive and personalised adult social care compliance tool

  6. Online customisation

    lets you change any of the up to 130+ fields that are customised to your business

  7. Weekly update email

    System compliant or not, number of updated & unread documents, recent staff logins PLUS e-mail notifications for care system updates

  8. Supports QA

    Meets the CQC Definition of Quality Assurance for on-going compliance

  9. Provides compliance

    In accordance with current Safeguarding policies, and mental health and other legislation that protects vulnerable adults.

  10. Fully customised documents

    As required by the CQC, documents are specific to your organisation and not generic

Saves Time

How long would it take you to create and update safeguarding guidance?

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Safeguarding Policies & Toolkits

The QCS Safeguarding module is continually revised so that it is up to date in terms of current best practice. This enables you to:

  • Ensure systems are in place for the correct reporting of suspicions of abuse or harm to service users.
  • Have a management system in place to ensure proper investigation of abuse, and a care plan process that puts in place measures to protect the person from any further harm.
  • Inform staff regarding laws and policies that can be used to protect and support service users, and the staff who care for them.
  • Manage risk in a way that balances service users’ rights and your duty of care.

Case Studies

Many of our clients choose to go ‘on the record’, telling the story of why they selected QCS to solve their problems and how it has helped them to take control of compliance.

View All Case Studies

  • Very helpful and great communication at…

    Very helpful and great communication at all times. Julie

  • Staff have a good knowledge of the…

    Staff have a good knowledge of the system and are happy to spend time with you to get it right Chrsitine

  • Very helpful and great communication at…

    Very helpful and great communication at all times. Julie

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