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Creating a Culture of Complaints
November 2, 2017
How can Health and Social Care Providers help people say it as it is? Tuning In I’m really listening to my Mum. I’ve not seen my parents in a…
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Making Visits Matter
October 27, 2017
 I do like the title of this recently published report into home care, based on a UNISON survey of 1,000 home care workers. I like it because it…
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On the Right Track – Unconscious Bias
October 9, 2017
What is it and how do we recognise when it is happening? The Train Journey So I am on the train – I’ve been to a wool festival (please…
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Art in Care Homes – Inspiring Residents and Staff to Be Creative
September 27, 2017
The arts can make a powerful difference to someone’s social and health care. The recent All-Party Parliamentary Group on Arts, Health and Well-being and the Winston Churchill Memorial Trust report,…
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Rights of people with a disability
September 8, 2017
A UN Committee on the rights of disabled people has severely criticised the UK for its treatment of people with disability. Having ratified the Convention on the rights of disabled…
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Personal Outcomes in Health and Social Care
September 4, 2017
The new Scottish Health and Social Care standards have been finalised and agreed this year. From next year, after further advice and information giving, they will be rolled out and…
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In or out?
August 31, 2017
Top tips for health and social care providers getting your head around CQC scope! Game of Thrones I’ve stayed up way later than my bedtime trying to find out the…
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Review of RISCA
August 31, 2017
September 2017 is a month of critical decision making by the law makers in Welsh Government. They have completed their formal consultations on a wide range of issues that will…
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