Adult Social Care

The CQC have today released the brand new ‘Provider Handbook. You can view it by clicking HERE The handbook details the CQCs new approach to inspection and what they expect…

Tough decisions I have found myself on many occasions struggling to make the right decision when carers have done something they shouldn’t have. I would say I’m a reasonable person.…

The CQC today published their new ‘Key Lines Of Enquiry’ (KLOEs) and ‘ratings characteristics’ documents for residential and community services, including home care. You can view the new Key lines of…

I spoke with a colleague this week who manages another branch. She sounded positively down in the dumps which was totally out of character for her. I asked if she…

This is the reporting of wrongdoing at work. In the context of care services, this can include abuse or mistreatment of vulnerable people who are receiving care and support. Care…

These days I seem to have taken on the persona of Victor Meldrew. I catch myself moaning and despite my best endeavours, I can’t stop. This week my main bugbear…

Over the years, Homecare Providers have seen a continuous rise in the needs of our Service Users. The number of people requiring complex care has risen to epic proportions, this…

I can almost hear the audible sigh of relief from care providers as the summer holidays draw to a close. Getting through each summer period unscathed is surely a miracle…