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It’s good to talk
October 10, 2014
I managed to escape the office for a couple of hours this week to chair a service users’ forum. The last time I visited the scheme felt like a couple…
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CQC Launch new Provider handbook
October 9, 2014
The CQC have today released the brand new ‘Provider Handbook. You can view it by clicking HERE The handbook details the CQCs new approach to inspection and what they expect…
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Liars? Do not Apply Within
October 3, 2014
Tough decisions I have found myself on many occasions struggling to make the right decision when carers have done something they shouldn’t have. I would say I’m a reasonable person.…
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If Carling made jobs, this would be it
September 19, 2014
I spoke with a colleague this week who manages another branch. She sounded positively down in the dumps which was totally out of character for her. I asked if she…
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Whistle-blowing
September 15, 2014
This is the reporting of wrongdoing at work. In the context of care services, this can include abuse or mistreatment of vulnerable people who are receiving care and support. Care…
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The Very Expensive Cost of Running a Quality Service
September 12, 2014
These days I seem to have taken on the persona of Victor Meldrew. I catch myself moaning and despite my best endeavours, I can’t stop. This week my main bugbear…
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Complex Care Cases Contribute to Hospital Delays
September 8, 2014
Over the years, Homecare Providers have seen a continuous rise in the needs of our Service Users. The number of people requiring complex care has risen to epic proportions, this…
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