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Subject Access Request (SAR) Factsheet (Last update: 09.02.21)

February 9, 2021
Download our Subject Access Request (SAR) Factsheet here Download Now Alternatively, you can see the factsheet below: Although it has always been a fundamental right for an individual to know…
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NEWSFLASH!! General Practice Contract (Last update: 22.01.21)

January 22, 2021
Updates to the GP contract for the next financial year have been released by NHS England and, following deserved recognition of the responsiveness of general practice with the pandemic and…
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New CQC Registered Manager Checklist (Last update: 30.11.20)

November 30, 2020
Download the New CQC Registered Manager Interactive Checklist for free here: Download Now Preview is available here: Requirements Relating to Registered Managers The Health and Social Care Act 2008 (Regulated…
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CQC Mythbuster update (Last update: 24.11.20)

November 24, 2020
Here are the latest CQC Mythbusters which have been updated: Nigel’s surgery 92: Anticoagulant Monitoring in Primary Care Nigel’s surgery 70: Mandatory Training Considerations in General Practice Nigel’s surgery 1: Resuscitation in…
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CQC Transitional Monitoring Approach Guidance for GPs (Last update: 16.11.20)

November 16, 2020
Download our CQC Transitional Monitoring Approach Guidance for GPs here Download Now Alternatively, read the guidance here:  The CQC is evolving its approach to regulating as the risks from the…
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Ordering Medication Using Proxy Access: Guidance for Care Homes and GP Practices (Last update: 16.11.20)

November 16, 2020
What is Proxy Access? People can use online services for booking appointments, ordering repeat prescriptions, and to view information that their GP practice holds about them in their Patient record.…
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How to Manage Patient Complaints

October 30, 2020
We know that complaints have risen in Q3…so, why do Patients complain? The total number of written complaints to GP Practices in 2018-19 was 77,284 — with most complaints relating…
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GP Update – SARs Guidance (Last update: 23.10.20)

October 23, 2020
The Information Commissioner’s Office (ICO) put their ‘right of access’ (commonly referred to as subject access) guidance out for consultation at the end of last year and, following a lot…
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