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Address the need for a code

September 10, 2013
As a student, I once spent a day as the guest of the owner (no less) of a New Jersey Department store. The suit came out of my backpack and,…
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Just when you thought you were safe…

September 5, 2013
Employers are vulnerable to receiving “discrimination questionnaires”.  Individuals who feel they have been victims of discrimination can send a questionnaire to their would-have-been, actual or past employer to gather evidence…
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Crossing the line

August 28, 2013
Stop, look, listen. We know we can cross the railway line at these points; anywhere else and we could be committing a criminal offence. The teacher who seduces a pupil…
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Workplace Gossip

August 23, 2013
My colleague recently asked me to deal with a post-resignation grievance that she had received from an employee who had just left her Residential care home. I wrote out to…
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Dreadful holiday – sick the whole time!

August 20, 2013
Employees who claim they were sick while on holiday may ask to take the holiday at another time. You will not necessarily have to allow it, but the rules are…
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Dealing with Complaints

August 16, 2013
In my experience, the best way to resolve a complaint is quickly. When one of my clients contacts me wanting to make a formal complaint, I respond directly to them,…
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Equal Opportunities or Diversity?

August 14, 2013
These are terms on which even HR professionals can be unclear; indeed the latter has different definitions depending on the source chosen. If you look at the Chartered Institute of…
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Bullying at the Care Quality Commission (CQC)

August 7, 2013
Recent publicity about worrying levels of bullying at the Care Quality Commission (CQC) has a good side to it. But firstly, unfortunately, the report by an independent group, People Opportunities,…
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