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The CQC is changing the way it regulates medical practices.
In this live webinar Kiran Johnson (Director of DKJ Support Services/Founder of Primary Care Direct) and Tracy Green (Head of Primary Care at Quality Compliance Systems) will provide attendees with guidance on how to meet the Well-Led KLOE as part of the CQC inspection. There will be a focus on policies, procedures, training and how to make sure that online information the CQC will be gathering is accessible and fit for purpose. Kiran will also provide her top tips to get through CQC inspections in the new world.
Tracy will highlight how the focus remains on leadership and shines a light on the Safe KLOE, including how patients continue to access to your service. Information will be shared about what tools you need in your toolkit in order to be ready and prepared for your next CQC call.
A certificate detailing verifiable CPD will be provided after the session for your records.
About the speakers
Tracy Green has over 13 years experience of working operationally and strategically in primary care with a passion for turning around vulnerable or struggling practices and making a difference to patients and teams. Tracy has been a CQC Practice Manager Specialist Adviser since 2014 along with being a peer appraiser, national trainer, dementia friend champion and a trustee board member with her local Healthwatch. Tracy is a Fellow of the Institute of Leadership and Management, a Chartered Fellow of the Chartered Management Institute, holds post graduate qualifications in strategic leadership and was voted in the top 10 most inspirational practice managers at her last GP practice in 2017.
Kiran Johnson has over a decade’s experience in general practice management predominantly working with GP Practices, GP Federation’s, Primary Care Networks, LMC’s and CCG’s through her roles at local authority, CCG, and local medical committees. Kiran holds a Master in Business Administration (MBA), is a part-qualified Accountant and has an LLB Honours (Law) degree.
*This event is hosted by MDDUS.