FREE Webinar – Dementia care: Best practice in pain management

Dementia Care
June 15, 2023

We bring you a FREE webinar, partnered with PainChek, where we will be discussing the challenges of assessing and managing pain for people living with cognitive impairments who cannot reliably self-report their pain.

Date: 22nd June 

Time: 1:00pm – 2:00pm


The discussion will cover:

  • The fundamentals of QCS’s new Pain Management Policy and Procedure
  • The challenges of assessing and managing pain for people living with cognitive impairments
  • How innovative technology can empower care teams in driving better outcomes for residents
  • Hear directly from a care provider on how they enhanced the quality of care provided through the use of Artificial Intelligence (AI) driven pain assessment technology

There will also be the chance for you to join in with the live Q&A! Just submit your questions when you register.

More about the speakers:

Lindsay Rees, Head of Social Care Content

Lindsay joined QCS in May 2022 as the Head of Social Care Content following 17 years working as senior leader in Adult Social Care. She is a qualified adult nurse and has previously held operational leadership roles including, registered manager, regional support manager, regional clinical quality manager, head of quality and director of health.

Lindsay is an experienced professional who brings with her expertise in commercial operational leadership, clinical governance, quality assurance and quality improvement in nursing homes. She has dedicated her career in social care to leading, supporting, and mentoring teams to provide exceptionally high standards of care for people in social care.

Her role at QCS is an exciting opportunity to use her extensive operational knowledge and insight to drive forward quality and innovation and continue on her mission to support people to live well in social care.


Jackie Pool, Dementia Care Champion

Prior to joining QCS, Jackie was the Director of Memory Care of Sunrise Senior Living, an international care provider for the last four years.

An experienced occupational therapist, Jackie has worked in a number of high profile roles for some of the country’s largest health and social care providers. She is also a prolific national and international conference speaker and author of books and articles on the topic of dementia.

Jackie also works in academia, where she’s a researcher at the Universities of Manchester and Exeter, and has collaborated with academics from Bangor University on a ground-breaking study, which assesses the impact of cognitive rehabilitation on those living with dementia.

Jackie is also a multi-award winner. In 2011, she won the ‘National Dementia Care Award’ for ‘Best Dementia Care Personality’. In 2020, she was also recognised by NAPA for her outstanding career contribution.


Tandeep Gill, Head of Business Development at PainChek

Tandeep Gill is a registered Pharmacist and Head of Business Development at PainChek. His leadership and experience spans a range of health and social care settings, with a key focus on optimising pain management in aged care and specific focus on people who cannot reliably self-report their pain.


Janina John, Regional Support Manager at Harbour Healthcare

Janina is a Registered Adult Nurse starting her Nurse career in 1986. She qualified in South Africa where she worked for several years before returning to Wales. Janina has worked her way up the ladder from Nurse, Unit Lead, Clinical Lead, Deputy Home Manager, Acting Home Manager, Home Manager to current role of Regional Support Manager to seven homes across Wales and SW England.

Janina is passionate about delivering the highest standards of care, enhancing, and providing person-centred care. Janina uses her experience from over the years to support Home Managers and their teams to achieve and maintain delivery of highest standards of care and in doing so making a difference each and every day in Resident’s lives and improving the quality of life for all.



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