Clinical Governance - Dental
Safeguarding Policy and Procedure
Policy reviewed and revised. Additional content includes training to meet the 2018 Adult Safeguarding Roles and Competencies which applies to Dental Services and a new fact sheet on County Lines and Cuckooing. This policy and procedure reflect current best practice. However, the documents must be reviewed and amended to reflect the local policies, procedures and the service being delivered before it can be embedded within the Business. An additional custom field has been included which refers to the Provider’s own local Authority Safeguarding Team. System details in the QCS Management system will need to be updated to reflect the Local Authority Name.
Communication Policy and Procedure
Policy converted to new QCS format. Updates to legislation made, further reading added and an addition to procedures, including the addition of QCS app, emergency communications, duty of candour and public communications.
Confidentiality Policy and Procedure
Policy updated to reflect new format and to be clearer about how information is managed within the practice.
Training Policy and Procedure
This policy has been updated to include a sliding scale of recovery for training costs and removed the reward for exceptional attendance. For employees to readily identify the form with the relevant section, a new appendix (1) has been included. Also, an updated table on Training and Professional Development Requirements has been added.
Information Governance Policy and Procedure
This policy has been updated to expand on the requirements to meet the Freedom of Information Act 2000 as set out by the Information Commissioners Office (ICO). It has also been updated to clarify classes of information subject to exemptions e.g. the protection of commercial interests and personal information under the Data Protection Act 1998.
Quality Circle Policy and Procedure
This policy has been updated to give more details to team quality review processes linked to Regulation 17 – Good Governance, Fundamental Standards. Accountability and training guidance has also been added.
Infection Control and Decontamination Policy and Procedure
Updated to include more detailed guidance on infection control and decontamination.
Complaints, Suggestions and Compliments Policy and Procedure
This policy has been updated with further information to enable the practice to establish and operate systems for identifying, receiving, recording, handling and responding to complaints.
Consent Policy and Procedure
The Consent Policy and Procedure has been updated to include guidance and information about additional Acts.
Risk Policy and Procedure
This policy and procedure has been updated with new RIDDOR reporting requirements.