GP - Quality Assurance
This policy has been reviewed and the content and forms from GCR01 – Risk Policy and Procedure incorporated into this policy, therefore GCR01 will be archived. Further reading has been added including a link to a new podcast episode called The Importance of Near Miss Reporting. References have been reviewed and updated
This policy has been reviewed and updated to include that due notification is to be made to regulatory bodies about any planned or unplanned absences of the Registered Manager that is for a continuous period of 28 days or more. A definition of contingency measures has been added and a link to organisation chart template guides has been included in the further reading section. References have been checked and updated.
This policy has been reviewed and the title updated to Quality Assurance and Good Governance Policy and Procedure, previously it was Quality Assurance Policy and Procedure. This is to reflect the additional content, definitions and further reading in relation to Regulation 17: Good governance, which requires providers to monitor and drive improvement in the quality and safety of the services provided, including the quality of the experience for people using the service. Existing references have been checked and updated.
This policy has been reviewed and updated with reference to additional legislation. Further reading has been added to include the CQC mythbuster on Quality Improvement Activity and a link to the Audit Policy and Procedure. References have also been reviewed and updated.
This policy has been reviewed with no significant changes to the content. Further reading has been added including links to relevant policies. References have been reviewed and updated.
This policy has been updated and additional content added including the procedure for the annual complaints return, and an update on the Friends and Family Test (FFT). Further reading has also been added, including some useful videos, and references have been reviewed and updated.
This policy has been reviewed with minor changes to the content to give specific examples in some sections. New references and further reading have been added and existing references have been reviewed and updated.
This policy has been updated to reflect the latest CQC guidance on non-medical prescribing. Additional content including a new policy statement, procedure, references and further reading has been added, as well as actions for the Practice to conduct staff risk assessments to ensure that staff are appropriately qualified and registered and take appropriate steps to assure safety. Existing references have also been reviewed and updated.
This policy has been updated to reflect the two new quality improvement topics in QOF for 2020/21 which are focused upon supporting people with a learning disability and early cancer diagnosis. Additional content has been added with examples of what actions are needed, particularly as the Practice continues to move through the impact of the Coronavirus (COVID-19) pandemic. New references, definitions and further reading have also been added.