Policy Updates

GP - Quality Assurance

Document Modified Date: 02/12/2020 17:46

Monitoring and Checking Policy and Procedure

Quality Assurance Management of Quality Assurance Region: | Reference: GQQ06

This policy has been reviewed and updated with reference to additional legislation. Further reading has been added to include the CQC mythbuster on Quality Improvement Activity and a link to the Audit Policy and Procedure. References have also been reviewed and updated.

Document Modified Date: 01/12/2020 10:56

Risk Management Policy and Procedure

Health and Safety Health & Safety Region: | Reference: GCR02

This policy has been reviewed and the content updated to include examples of areas at risk in the procedure section. Additional definitions, references and further reading have also been added, including links to other relevant policies and a short video by the HSE about health and safety risk assessment and management. A new Risk Scoring Matrix document has been added in the forms section to help with completing the Risk Reporting Form. Existing references have been reviewed and updated.

Document Modified Date: 04/11/2020 14:04

Evidence Based Policy and Procedure

Clinical Governance Practice Management Region: | Reference: GCP10

This policy has been reviewed with no significant changes to the content. Further reading has been added including links to relevant policies. References have been reviewed and updated.

Document Modified Date: 23/10/2020 09:57

Complaints, Suggestions and Compliments Policy and Procedure

Quality Assurance Management of Quality Assurance Region: | Reference: GQQ03

This policy has been updated and additional content added including the procedure for the annual complaints return, and an update on the Friends and Family Test (FFT). Further reading has also been added, including some useful videos, and references have been reviewed and updated.

Document Modified Date: 13/10/2020 11:30

Statement of Purpose Policy and Procedure

Administration Business Operations Region: | Reference: GAB00

This policy has been reviewed with minor changes to the content to give specific examples in some sections. New references and further reading have been added and existing references have been reviewed and updated.

Document Modified Date: 09/10/2020 16:39

Medicines Policy and Procedure

Clinical Governance Practice Management Region: | Reference: GCP11

This policy has been updated to reflect the latest CQC guidance on non-medical prescribing. Additional content including a new policy statement, procedure, references and further reading has been added, as well as actions for the Practice to conduct staff risk assessments to ensure that staff are appropriately qualified and registered and take appropriate steps to assure safety. Existing references have also been reviewed and updated.

Document Modified Date: 05/10/2020 13:28

Quality Improvement Policy and Procedure

Quality Assurance Management of Quality Assurance Region: | Reference: GQQ08

This policy has been updated to reflect the two new quality improvement topics in QOF for 2020/21 which are focused upon supporting people with a learning disability and early cancer diagnosis. Additional content has been added with examples of what actions are needed, particularly as the Practice continues to move through the impact of the Coronavirus (COVID-19) pandemic. New references, definitions and further reading have also been added.

Document Modified Date: 01/10/2020 12:08

Staff Requirements and Involvement Policy and Procedure

Clinical Governance Practice Management Region: | Reference: GCP12

This policy has been reviewed with minor changes to the content. Additional references and further reading have been added, including links to other relevant policies. Existing references have been reviewed and updated.

Document Modified Date: 01/10/2020 11:58

Communication Policy and Procedure

Administration Communications Region: | Reference: GAC03

This policy has been reviewed and updated with minimal changes to the content. A new definition has been added and the procedure updated to reflect that the NHS Choices website is now referred to as the NHS website. Further reading has been added and references have been reviewed and updated.

Document Modified Date: 25/09/2020 09:02

Data Protection and Confidentiality Policy and Procedure

Clinical Governance Practice Management Region: | Reference: GCP02

This policy has been reviewed with minimal changes to the content, and further reading has been added. References have been checked and updated. The title of this policy has also changed from ‘Confidentiality Policy and Procedure’ to ‘Data Protection and Confidentiality Policy and Procedure’.

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