Policy Updates

Scotland - Safeguarding - Supported Living

Document Modified Date: 02/07/2020 13:44

Missing Client Policy and Procedure

Administration Registration & Compliance Region: | Reference: SAR04

This policy will help staff deal with a missing client and provides a process to follow ensuring all areas are considered. The policy has been reviewed and updated with no significant changes and references checked and updated.

Document Modified Date: 09/06/2020 17:42

Protecting Vulnerable People from Radicalisation Policy and Procedure

Care Management Rights & Abuse Region: | Reference: SCR57

This policy will support staff on what to do if they suspect a person is being radicalised and who to contact for advice. It has been reviewed with minimal changes and references and links have been checked and remain current.

Document Modified Date: 08/06/2020 12:23

Dementia Policy and Procedure

Care Management Care Practice Region: | Reference: SCC41

This policy will guide staff on best practice management in dementia care. The policy has been reviewed with minimal change, references and links checked and remain current.

Document Modified Date: 04/06/2020 17:30

Changes in Health State Policy and Procedure

Care Management Care Practice Region: | Reference: SCC04

This policy will guide staff on the process to follow if there are changes in Service User’s health status. It has been reviewed with minimal change, references and links checked and remain current.

Document Modified Date: 21/05/2020 15:29

Service User Personal Planning Policy and Procedure

Care Management Risk Assessment and Personal Planning Region: | Reference: SCP20

This policy will support staff to develop person centred care plans in partnership with the service user. There are many resources which will guide them on using best practice. The policy has been review with minimal changes, references and links checked and remain current.

Document Modified Date: 12/05/2020 15:02

Child Protection Policy and Procedure

Administration Registration & Compliance Region: | Reference: SAR01

This policy will guide staff on the process to follow if they suspect child abuse and it has contact details of external agencies who can help and advise. It also gives information on what abuse is and the observations staff can make to elicit signs of abuse of a child.

Document Modified Date: 30/04/2020 13:49

Service User Guide

Administration Registration & Compliance Region: | Reference: SAR12

The Service User Guide has been fully revised and updated to reflect Data Protection, Accessible Information and additional information on complaints. Revised information on withdrawal of services to bring the Service User Guide in line with policy. A significant number of new custom fields have been included to ensure the document is bespoke. QCS System details will need to be up to date to make sure that all custom fields are fully reflected. Providers must read and adapt the Service User Guide where required, to ensure that it fully reflects their service.

Document Modified Date: 30/04/2020 13:49

Continuity and Consistency of Care Policy and Procedure

Quality Assurance Care Management Quality Assurance Region: | Reference: SQC18

Policy reviewed and converted to the new QCS format. This policy content has been revised to reflect the variation in operational models with home care and the policy title has been amended from Key Worker Policy and Procedure to Continuity and Consistency of Care Policy and Procedure.

Document Modified Date: 22/04/2020 16:23

Choice of Carer Gender Policy and Procedure

Care Management Rights & Abuse Region: | Reference: SCR05

This policy will demonstrate the importance of upholding the individual’s choice in regards to the gender of the person who supports them. It has been reviewed with minimal changes and references updated to ensure they remain current.

Document Modified Date: 14/04/2020 09:58

Accident and Incident Reporting Policy and Procedure

Health and Safety Health & Safety Region: | Reference: SHS01

This policy has been reviewed and updated to reflect the new requirements relating to reporting certain incidents relating to COVID-19 as a RIDDOR.

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