Pandemic Policy and Procedure

COVID-19 Hub Health and Safety COVID-19 Region: | Reference: WHS13

Policy reviewed, updated and adapted to more accurately reflect the current position with regard to COVID-19. Policy highlights other policy areas that are relevant to support a pandemic. It is not sufficient to rely on this policy to manage the implications of COVID-19. There is a clearer separation between Flu and COVID -19.

Harassment Policy and Procedure

Human Resources Equality and Human Rights Region: | Reference: WPE01

This policy governs the interactions between employees and when complaints from employees may amount to bullying or harassment. If there is a potential bullying or harassment complaint, this policy also sets out the process to follow in dealing with this complaint.

This will be applicable across all employees and all sectors from top to bottom of an organisation. The implications for an employer for failure to protect staff adequately from bullying and harassment can be threefold: breach of the Equality Act, breach of the Protection from Harassment Act and breach of Health and Safety legislation.

The policy has been amended to include specific reference to the Human Rights Act, in particular Article 8 where there is a crossover between this and the Equality Act.

The procedure section has been updated to ensure clarity and a new definition of aggrieved employee has been inserted. The references have been updated and additional underpinning knowledge from the Equality and Human

Infection Control Policy and Procedure

COVID-19 Hub Health and Safety COVID-19 Region: | Reference: WCC34

Infection Control is an important aspect in the delivery of safe care and this policy has been reviewed to ensure it remains in line with current legislation. Hyperlinks have also been added and references updated to ensure they remain current.

Care Communication and Information Policy and Procedure

Quality Assurance Care Management Quality Assurance Region: | Reference: WQC16

This policy details staff communication with Individuals. It has been reviewed with information added in relation to COVID-19, and references checked to ensure they remain current.

Personal Protective Equipment (PPE) Policy and Procedure

COVID-19 Hub Health and Safety COVID-19 Region: | Reference: WHS16

This policy has been substantially revised to ensure there is clarity on the types of PPE required in different scenarios within a homecare setting. New national guidance has been linked within the policy to make it easier to identify what is required.

Swabbing Policy and Procedure

COVID-19 Hub Care Management COVID-19 Region: | Reference: WCC98

The policy has been updated to reflect current guidance and a new section added on swab test results. Further hyperlinks and references have also been added.

Coronavirus Policy and Procedure

COVID-19 Hub Health and Safety COVID-19 Region: | Reference: WHS17

This policy has been reviewed and updated to reflect the change in social distancing rules. Sections have been substantially amended and links to national guidance embedded within the document to make it easier for staff to find the guidance required.

Anti-Bribery Policy and Procedure

Administration Business Operations Region: | Reference: WAB18

Policy has been reviewed and amended slightly to reflect the risk to the client (not just the individual). A letter has been added into the forms section to be issued when authorising the offer of a gift/hospitality. Government guidance and recommendations from ACAS have been added into further reading, references have been reviewed and updated.

Accessible Information Standards Policy and Procedure

Care Management Care Practice Region: | Reference: WCR64

Policy updated to include a new policy statement on the accessibility regulations. References have also been added in relation to this.

Child Protection Policy and Procedure

Administration Registration & Compliance - Administration Region: | Reference: WAR01

Scheduled review of the policy undertaken with references updated, including one in relation to FGM which has been recently updated. A policy statement in relation to COVID-19 and an NSPCC resource have also been included.