Policy Updates
Wales - Domiciliary Care
Mobile Phone Use Policy and Procedure
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Reference: WAC19Policy reviewed to encompass the use of a staff member’s personal device and not just those issued by the business. A new procedural section in relation to personal mobile phones has been added. The title of the policy has also changed from ‘Business Mobile Phone Use Policy and Procedure’ to ‘Mobile Phone Use Policy and Procedure’.
Distribution of Safety Alert Broadcasts, Rapid Response Reporting and Safety Notices Policy and Procedure
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Reference: WAB32CAS Alerts are required to ensure safety in medicines and devices. The policy has been reviewed with minor content changes and references updated to ensure they remain current. The Welsh Lines of Enquiry have also been added to evidence how the policy meets the requirements.
DBS/Disclosure Policy and Procedure
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Reference: WPR04All prospective employees should be subject to a risk assessment for a DBS check and, if they are assessed as requiring a DBS check, consideration should be given to the appropriate level. The policy has been reviewed with no significant changes and references checked and updated.
Coronavirus Policy and Procedure
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Reference: WHS17Policy updated to reflect the changes made to the coronavirus regulations where 30 people can now meet outside, following social distancing requirements. References also updated to ensure they remain current.
Anti-Bullying Policy and Procedure
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Reference: WPE05This policy details the framework in place for anti-bullying. It has been reviewed with changes to the Procedure section only which has been updated to state that the employee will be informed of the outcome of the complaint after the investigation. There is also a new paragraph that states that the complaint will be held on the employee’s and the aggressor’s personnel file. References have been updated and Welsh Lines of Enquiry also included.
Respiration Observation Policy and Procedure
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Reference: WCC112New policy – As part of the COVID-19 pandemic response, care workers may be required to carry out clinical observations of individuals where they have suspected COVID-19 symptoms, have been discharged with COVID-19 symptoms or need to be cared for within their home. This policy outlines how people using services will be supported when they require monitoring of their respiratory rate. The procedure details what staff must do to comply with what is usually a delegated nursing activity.
Media Handling Policy and Procedure
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Reference: WAC24New: This is a new policy. COVID-19 has raised the profile of social care within the media. This policy and procedure will support and protect the business in the event of a media enquiry and ensure that staff are aware of their roles and responsibilities. There are 3 fact sheets available in the Resource Centre that support this policy. Please note that a new section has been added to your system details requiring you to state the name of the person in your business responsible for managing media enquiries. Please update your system details to ensure that the information contained within the policy reflects your service.
Stress and Mental Health in the Workplace Policy and Procedure
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Reference: WPM02Please note the name of this policy has changed from ‘Management of Stress Policy and Procedure’, to ‘Stress and Mental Health in the Workplace Policy and Procedure’. The policy has been reviewed and updated to include reference to mental health and mental wellbeing, and the Definitions and Further Reading have been reviewed and updated.
Swabbing Policy and Procedure
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Reference: WCC98The policy has been updated with a new section (5.8) which includes information in relation to the new Test, Trace and Protect process summary guidance from the Welsh Government. References have also been added in relation to this.
Driving for Work Policy and Procedure
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Reference: WHS12This policy details what is expected of staff who drive for business purposes. It has been reviewed and an additional reference added.
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