Policy Updates
Wales - Quality Assurance - Mental Health
Quality Meetings Policy and Procedure
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Reference: WQQ11This policy outlines quality meetings and includes some useful forms to support with conducting these meetings. It has been reviewed with no significant changes and references checked and updated.
Quality and Quality Assurance Policy and Procedure
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Reference: WQQ10This policy will guide staff on the provider’s quality assurance strategy and how to implement this. It has been reviewed with no significant changes and references have been updated to ensure they remain current.
Maintenance Management Policy and Procedure
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Reference: WQM02Policy reviewed and updated to include reference to COVID-19 and the implications for maintenance of the service. This policy will guide staff on the maintenance process to ensure safety and upkeep of the service.
Catering Management Policy and Procedure
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Reference: WQK02Policy reviewed with no significant changes and references checked and updated. This policy will help staff to familiarise themselves with all catering processes.
Management and Prevention of Violence at Work Policy and Procedure
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Reference: WQQ06Policy reviewed with no significant changes and references checked and updated.
Key Worker Policy and Procedure
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Reference: WQC07Policy reviewed with no significant changes and references checked and updated.
Retirement Policy and Procedure
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Reference: WPM05This policy will support the process where employees are considering retirement. It has been reviewed with 2 new documents added to the ‘Forms’ section. References have been checked and updated.
Business Continuity Policy and Procedure
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Reference: WAB02This policy has been updated to reflect the Winter protection plan for health and social care 2020 to 2021 from the Welsh Government. The policy has been simplified to support providers to create plans more easily. A new templated business continuity plan has been added which includes key themes. The template needs a full review and customising by the service and any local themes need to be included. Additional templates on individual priority need categorisation added. Impact raised to critical to reflect the need to have plans in place asap.
General Management Protocol Policy and Procedure
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Reference: WQA05This policy outlines the protocol to follow in relation to management structures and having contingency plans in place. It has been reviewed with minimal change. References have been checked and remain current.
Care Communication and Information Policy and Procedure
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Reference: WQC03Policy updated to reflect the issues of COVID-19 and the need to ensure that communication processes are robust, clear and timely.
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