Policy Updates

Wales - Quality Assurance - Mental Health

Document Modified Date: 26/10/2020 13:58

Key Worker Policy and Procedure

Quality Assurance Care Management Quality Assurance Region: | Reference: WQC07

Policy reviewed with no significant changes and references checked and updated.

Document Modified Date: 12/10/2020 14:23

Retirement Policy and Procedure

Human Resources Miscellaneous Region: | Reference: WPM05

This policy will support the process where employees are considering retirement. It has been reviewed with 2 new documents added to the ‘Forms’ section. References have been checked and updated.

Document Modified Date: 30/09/2020 16:52

Business Continuity Policy and Procedure

COVID-19 Hub Business Admin COVID-19 Region: | Reference: WAB02

This policy has been updated to reflect the Winter protection plan for health and social care 2020 to 2021 from the Welsh Government. The policy has been simplified to support providers to create plans more easily. A new templated business continuity plan has been added which includes key themes. The template needs a full review and customising by the service and any local themes need to be included. Additional templates on individual priority need categorisation added. Impact raised to critical to reflect the need to have plans in place asap.

Document Modified Date: 29/09/2020 17:13

General Management Protocol Policy and Procedure

Quality Assurance Care Management Quality Assurance Region: | Reference: WQA05

This policy outlines the protocol to follow in relation to management structures and having contingency plans in place. It has been reviewed with minimal change. References have been checked and remain current.

Document Modified Date: 17/09/2020 14:49

Care Communication and Information Policy and Procedure

Quality Assurance Care Management Quality Assurance Region: | Reference: WQC03

Policy updated to reflect the issues of COVID-19 and the need to ensure that communication processes are robust, clear and timely.

Document Modified Date: 17/09/2020 14:29

Management Meetings Policy and Procedure

Quality Assurance Management of Quality Assurance Region: | Reference: WQQ07

This policy outlines the approach to take in relation to management meetings and has a variety of templates available within it. It has been reviewed and references updated. Minor changes to wording, and now includes reference to the need to arrange remote meetings when not possible to meet face to face.

Document Modified Date: 19/02/2019 14:06

Action Planning Policy and Procedure

Quality Assurance Management of Quality Assurance Region: | Reference: WQQ01

Policy updated to the new QCS format. Reviewed the focus from ‘meetings’ to the wider use of action planning including responses to CIW reports and updated the Form template.

Document Modified Date: 25/09/2018 07:24

General Management Protocol Policy and Procedure

Quality Assurance Care Management Quality Assurance Region: | Reference: WQA05

This policy has been reviewed and converted into the new QCS policy format. It has evolved to now include organisational structure and delegation in management as well as detailing line management standards and regulatory notifications in the unlikely event of a home manager absence.

Document Modified Date: 22/01/2016 12:21

Job Description – Responsible Individual

Human Resources Job Descriptions Region: | Reference: WPJ33

This document has been updated to amend ‘Nominated Person’ to ‘Responsible Individual’, in line with best practice, and has been updated for minor amendments to terminology. Also, provisions have been included for occasions when the Welsh Language may be ‘Essential’ or ‘Desirable’.

Document Modified Date: 06/04/2015 00:00

National Service Framework Policy and Procedure

Quality Assurance Care Management Quality Assurance Region: | Reference: WQC12

Updated to be more in line with current government strategies on mental health.

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