Policy Updates

Wales - Registration - Nursing Home

Document Modified Date: 19/02/2019 14:34

Choice Policy and Procedure

Care Management Rights & Abuse Region: | Reference: WCR06

Updated to the new QCS policy format.

Document Modified Date: 19/02/2019 14:07

Catering Policy and Procedure

Residential Services Catering Services Region: | Reference: WKC02

Policy converted to new format. It consolidates all catering related policies and procedures and is the overarching policy that guides staff to the content and location of the vast range of resources, tools and documentation to provide food safely.

Document Modified Date: 19/02/2019 14:07

Catering Management Protocol Policy and Procedure

Quality Assurance Catering Services Quality Assurance Region: | Reference: WQK02

Policy reviewed and converted to the new QCS format. Current best industry standards updated and additional content added, where required, to ensure compliance.

Document Modified Date: 19/02/2019 14:06

Maintenance Management Policy and Procedure

Quality Assurance Maintenance Services Quality Assurance Region: | Reference: WQM02

Updated to the new QCS format. The policy describes the process to be undertaken when maintaining the premises and clearly details the actions that need to be taken when issues are reported.

Document Modified Date: 11/01/2019 13:47

Agency Staff Policy and Procedure

Human Resources Contract of Employment Region: | Reference: WPC01

Policy converted to the new QCS format. The attached form has been reviewed and now includes reference to raising concerns and infection control. Some minor changes to the body of the policy, such as acknowledging inclusivity and equality and how to respond to performance concerns when using agency workers.

Document Modified Date: 26/11/2018 10:33

Registration Authority Notification Policy and Procedure

Administration Communications Region: | Reference: WAC11

Updated to the new QCS format with an emphasis on audit and addition of the Data Protection Act.

Document Modified Date: 26/11/2018 10:33

Registration Authority Notification Policy and Procedure

Administration Communications Region: | Reference: WAC11

Updated to the new QCS format with an emphasis on audit and addition of the Data Protection Act.

Document Modified Date: 26/11/2018 10:31

Administration Management Policy and Procedure

Quality Assurance Care Management Quality Assurance Region: | Reference: WQA01

Policy converted to new QCS format. This policy sets outs to establish the organisation of the Administration Team to include responsibilities and accountability.

Document Modified Date: 23/10/2018 16:58

Menu Choice Policy and Procedure

Residential Services Catering Services Region: | Reference: WKC07

This policy has been reviewed and converted to new QCS format. It sets out the standards for menu selection and offers suggestions and procedures to achieve a quality menu. The policy’s overarching aim is to ensure that Service User choice is paramount and highlights the responsibilities of staff who have any part in the dining experience.

Document Modified Date: 08/10/2018 16:53

Staff Rota Policy and Procedure

Human Resources Miscellaneous Region: | Reference: WPM09

Policy converted to the new QCS format. This policy sets out the resources available to establish an efficient rota system. It highlights the need for accurate staffing levels and how to determine this based on occupancy, dependency and effective resource management.

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