Policy Updates
Wales - Registration - Nursing Home
Choice Policy and Procedure
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Reference: WCR06Updated to the new QCS policy format.
Catering Policy and Procedure
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Reference: WKC02Policy converted to new format. It consolidates all catering related policies and procedures and is the overarching policy that guides staff to the content and location of the vast range of resources, tools and documentation to provide food safely.
Catering Management Protocol Policy and Procedure
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Reference: WQK02Policy reviewed and converted to the new QCS format. Current best industry standards updated and additional content added, where required, to ensure compliance.
Maintenance Management Policy and Procedure
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Reference: WQM02Updated to the new QCS format. The policy describes the process to be undertaken when maintaining the premises and clearly details the actions that need to be taken when issues are reported.
Agency Staff Policy and Procedure
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Reference: WPC01Policy converted to the new QCS format. The attached form has been reviewed and now includes reference to raising concerns and infection control. Some minor changes to the body of the policy, such as acknowledging inclusivity and equality and how to respond to performance concerns when using agency workers.
Registration Authority Notification Policy and Procedure
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Reference: WAC11Updated to the new QCS format with an emphasis on audit and addition of the Data Protection Act.
Registration Authority Notification Policy and Procedure
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Reference: WAC11Updated to the new QCS format with an emphasis on audit and addition of the Data Protection Act.
Administration Management Policy and Procedure
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Reference: WQA01Policy converted to new QCS format. This policy sets outs to establish the organisation of the Administration Team to include responsibilities and accountability.
Menu Choice Policy and Procedure
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Reference: WKC07This policy has been reviewed and converted to new QCS format. It sets out the standards for menu selection and offers suggestions and procedures to achieve a quality menu. The policy’s overarching aim is to ensure that Service User choice is paramount and highlights the responsibilities of staff who have any part in the dining experience.
Staff Rota Policy and Procedure
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Reference: WPM09Policy converted to the new QCS format. This policy sets out the resources available to establish an efficient rota system. It highlights the need for accurate staffing levels and how to determine this based on occupancy, dependency and effective resource management.
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