Policy Updates
Wales - Registration - Nursing Home
Information Pack Policy and Procedure
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Reference: WAC08This policy details how the service will ensure that potential service users are provided with information about the service and includes reference to the accessible information standards. The policy has been reviewed, some minor changes only and references updated.
Personal Emergency Evacuation Plan (PEEP) Policy and Procedure
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Reference: WCP30This policy sets out how Individuals will be supported during an emergency evacuation. It includes a set of tools to support a specific plan for each Individual based on the level of dependency and need. The policy has been reviewed, with minor changes for ease of readability and clarity around responsibilities. References have been checked and remain current.
Administration Management Policy and Procedure
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Reference: WQA01This policy outlines the administrative processes staff should follow to ensure that there is an effective management system in place that drives continuous improvement. Minor content changes made to the policy, updated underpinning knowledge resource added, that staff should familiarise themselves with.
Equality and Diversity Policy and Procedure
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Reference: WPE03This policy now incorporates the Disabled Workers Policy and Procedure and details the policy of {Client_Name_Official} regarding a zero-tolerance approach to any discrimination, harassment and/or victimisation. The Procedure section documents what steps staff must take to comply with the policy. The Disabled Workers Policy and Procedure has now been archived.
Catering Management Protocol Policy and Procedure
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Reference: WQK02Policy reviewed and converted to the new QCS format. Current best industry standards updated and additional content added, where required, to ensure compliance.
Catering Policy and Procedure
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Reference: WKC02Policy converted to new format. It consolidates all catering related policies and procedures and is the overarching policy that guides staff to the content and location of the vast range of resources, tools and documentation to provide food safely.
Maintenance Management Policy and Procedure
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Reference: WQM02Updated to the new QCS format. The policy describes the process to be undertaken when maintaining the premises and clearly details the actions that need to be taken when issues are reported.
Agency Staff Policy and Procedure
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Reference: WPC01Policy converted to the new QCS format. The attached form has been reviewed and now includes reference to raising concerns and infection control. Some minor changes to the body of the policy, such as acknowledging inclusivity and equality and how to respond to performance concerns when using agency workers.
Registration Authority Notification Policy and Procedure
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Reference: WAC11Updated to the new QCS format with an emphasis on audit and addition of the Data Protection Act.
General Management Protocol Policy and Procedure
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Reference: WQA05This policy has been reviewed and converted into the new QCS policy format. It has evolved to now include organisational structure and delegation in management as well as detailing line management standards and regulatory notifications in the unlikely event of a home manager absence.
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